Housekeeping Attendant

Oliver Hotels & Resorts; Fargo (ND); On-site; USD 17,000 - 25,000; Full time

Job summary

Oliver Hotels & Resorts is seeking a professional housekeeper to maintain the cleanliness of guestrooms and public areas, including lobby, breakfast spaces, pool and fitness areas. You will meet time standards, restock supplies, handle linen care, and respond promptly to guest inquiries while upholding safety and professional conduct.

This role requires strong interpersonal skills, excellent attention to detail, and the ability to work calmly under pressure in a fast-paced hotel environment.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.

Responsibilities

• Meets cleanliness and time requirement standards for guestrooms and other hotel areas.
• Cleans, dusts, and removes waste in guestrooms, bathrooms, and public areas.
• Replaces and provides linens as necessary, including making beds.
• Replaces or provides required supplies in guestrooms and public areas.
• Maintains an organized cart and stocks linens and supplies.
• Provides exceptional guest service and responds promptly to guest inquiries and concerns.
• Reports room status and maintenance problems promptly.
• Performs basic maintenance tasks (plunging toilets, changing bulbs, unclogging drains).
• Handles cleaning chemicals and supplies safely and in accordance with standards.
• Operates commercial laundry and cleaning equipment.
• Performs all tasks related to laundry and linen care.
• Maintains stocked linen and storage rooms.
• Performs additional responsibilities as assigned by leadership.

Skills

Interpersonal skills

Communication

Organization

Attention to detail

Professional conduct under pressure

Job description

Description

Essential Duties and Responsibilities

• Meets all cleanliness and time requirement standards established for cleaning guestrooms and other areas of the hotel including the lobby, breakfast, pool, fitness center, stairways, hallways, elevators and patio
• Cleans, dusts, and removes waste in all areas of guestrooms, bathrooms, and public areas
• Replaces and provides all linens as necessary in accordance with standards including making beds
• Replaces or provides required supplies in guestrooms and public areas
• Maintains an organized cart and stocks cart with linens and supplies in accordance with standards
• Provides exceptional guest service and responds promptly to guests’ inquiries and concerns
• Reports room status and maintenance problems promptly
• Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains
• Handles chemicals and cleaning supplies with care and in accordance with standards
• Operates commercial laundry and cleaning equipment
• Performs all tasks and functions related to laundry and linen care
• Maintains appropriately stocked linen and storage rooms
• Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

• Strong interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to handle stressful situations with poise and professionalism
• Conduct work-related functions in a professional manner