Housekeeping Attendant

The Indigo Road Hospitality Group; Asheville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Housekeeping Attendant to ensure the cleanliness and comfort of guest rooms at a historic hotel. This role is vital in maintaining high hospitality standards and involves cleaning guest rooms and public areas, responding to guest requests, and collaborating with team members for smooth operations. Join a dynamic and growing hospitality team where your contributions will make a difference in the guest experience. If you have a strong work ethic and a passion for service, this opportunity is perfect for you.

Benefits

Competitive salary

Benefits package

Dynamic work environment

Qualifications

• Prior cleaning experience preferred.
• Strong attention to detail and commitment to service.

Responsibilities

• Clean and service guest rooms to meet high standards.
• Respond promptly to guest requests with exceptional service.

Skills

Communication Skills

Attention to Detail

Customer Service

Teamwork

Education

High School Diploma or Equivalent

Additional Education in Hospitality

Job description

Description

AT INDIGO ROAD...

Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it’s what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart.

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

WHY THE FLATIRON HOTEL

The 71 room Flat Iron Hotel is an adaptive re-use of Asheville, North Carolina’s iconic, downtown landmark, the Flat Iron building which was erected in 1927. The new hotel within the historic Flat Iron will also include a restaurant/cafe, rooftop, speakeasy, banquet space, and shared work space.

AS A HOUSEKEEPING ATTENDANT

As a Housekeeping Attendant at the Flatiron Hotel, you will be responsible for ensuring the cleanliness and comfort of our guest rooms, public areas, and event spaces. You will play a key role in maintaining the high standards of hospitality that our guests expect.

Responsibilities:

• Clean and service guest rooms, ensuring they meet the highest standards of cleanliness and presentation.
• Maintain the cleanliness and organization of public areas, including restrooms, hallways, and the event pavilion.
• Complete assigned tasks efficiently and accurately, adhering to established cleaning procedures and safety protocols.
• Respond promptly and courteously to guest requests, providing exceptional customer service.
• Maintain a clean and organized work environment, including housekeeping carts and supply closets.
• Report any suspicious activity, safety hazards, or guest concerns to the Housekeeping Supervisor.
• Collaborate effectively with other team members to ensure smooth operation and guest satisfaction.

Qualifications:

• Prior cleaning experience preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
• Strong attention to detail and commitment to providing exceptional service.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Ability to stand, walk, bend, lift, and carry up to 40 lbs for extended periods.
• High school diploma or equivalent preferred. Additional education or training in hospitality is a plus.
• Strong work ethic, with a positive and reliable attitude.
• Ability to follow instructions and complete tasks independently.

Benefits:

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.