Housekeeping Associate

CSM Lodging Services Incorporated; Saint Louis Park (MN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Hotel discounts

Job summary

Marriott Minneapolis West at CSM Lodging Services Incorporated in Saint Louis Park, MN seeks a friendly, detail-oriented housekeeper to clean guestrooms to brand standards and assist guests with courteous service.

You will stock supplies, maintain carts and equipment, and follow health and safety rules while coordinating with other departments to support guest satisfaction and hotel operations.

Qualifications

• Housekeeping/laundry experience preferred.
• Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment.
• Maintains predictable and reliable attendance.
• Ability to lift, push and pull up to 50 pounds consistently throughout the shift.
• Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods.

Responsibilities

• Clean guestrooms according to company standards.
• Assist guests by providing friendly, courteous, professional service.
• Restock amenities and supplies in guest rooms.
• Ensure carts, linen, rooms, and equipment are clean and in working order.
• Respond to guest requests in a positive and timely manner.
• Follow health regulations and safety procedures.
• Report maintenance issues and follow procedures for incidents.
• Follow lost and found procedures as required.
• Attend required department and hotel meetings.

Skills

Attention to detail

Customer service

Physical stamina

Team player

Time management

Education

High school diploma or GED preferred

Job description

Marriott Minneapolis West | CSM Lodging Services
St Louis Park, MN 55426, USA

This position is responsible for cleaning guestrooms according to company standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations to ensure guest satisfaction.

• Responsible for cleaning and ensuring the necessary amenities and supplies are in guest rooms
• Ensures cart, linen, rooms, and equipment are clean and in working order
• Accountable for guest satisfaction as it pertains to housekeeping service at the property
• Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest
• Works as a team player and actively contributes to the efforts of other departments as necessary
• Understands and follows the company guest service recovery program
• Understand and follow company lost and found procedures
• Ensures a clean and safe work area in compliance with company, brand, local, state and federal regulations
• Inspects rooms for maintenance needs and reports any maintenance service issues
• Knowledgeable on the safe use of chemicals utilized within the housekeeping department
• Follows all company procedures for guest/employee incidents
• Knowledgeable of hotel emergency procedures
• Produces required volume of work by planning, organizing and prioritizing work duties
• Adheres to the company attendance policy, grooming and appearance standards, and general work rules and department procedures
• Attends all required department and hotel meetings
• Responsible for the proper use of all equipment and supplies

Education: High school diploma or GED preferred

Experience/Knowledge/Skills/Abilities:

• Housekeeping/laundry experience preferred
• Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment
• Maintains predictable and reliable attendance
• Ability to lift, push and pull up to 50 pounds consistently throughout the shift
• Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods

Rate: $18.00 USD per hour

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short-term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email [e-mail] .

CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.