Housekeeping Associate, Part-Time | Residence Inn, Bloomington

CSM Corporation; BLOOMINGTON (MN); On-site; USD 23,000 - 25,000; Full time

Job summary

CSM Corporation in Bloomington, MN is seeking a hotel housekeeping team member to clean guest rooms, restock amenities, and maintain high cleanliness and guest satisfaction.

You will work as part of a team, respond quickly to requests, follow safety procedures, and assist other departments as needed. A high school diploma or GED is preferred, and you must be able to lift up to 50 pounds.

Qualifications

• Attention to detail and a customer-focused approach are required to ensure guest rooms meet standards.
• Reliable attendance and the ability to perform in a fast-paced environment are essential.
• Physical capability to lift, push and pull up to 50 pounds throughout shifts.
• Follows safety procedures and hotel/brand policies.

Responsibilities

• Clean and prepare guest rooms with necessary amenities.
• Ensure cart, linen, rooms, and equipment are clean and in working order.
• Assist guests and respond to requests promptly with quality service.
• Maintain safety and cleanliness in work areas and follow procedures.
• Attend department and hotel meetings as required.
• Report maintenance issues and follow emergency procedures.

Skills

Attention to detail

Customer-focused

Reliable attendance

Heavy lifting

Education

High school diploma or GED preferred

Job description

• Responsible for cleaning and ensuring the necessary amenities and supplies are in guest rooms
• Ensures cart, linen, rooms, and equipment are clean and in working order
• Accountable for guest satisfaction as it pertains to housekeeping service at the property
• Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest
• Works as a team player and actively contributes to the efforts of other departments as necessary
• Understands and follows the company guest service recovery program
• Understand and follow company lost and found procedures
• Ensures a clean and safe work area in compliance with company, brand, local, state and federal regulations
• Inspects rooms for maintenance needs and reports any maintenance service issues
• Knowledgeable on the safe use of chemicals utilized within the housekeeping department
• Follows all company procedures for guest/employee incidents
• Knowledgeable of hotel emergency procedures
• Produces required volume of work by planning, organizing and prioritizing work duties
• Adheres to the company attendance policy, grooming and appearance standards, and general work rules and department procedures
• Attends all required department and hotel meetings
• Responsible for the proper use of all equipment and supplies

Rate: $17.00 - $18.00 per hour

Education: High school diploma or GED preferred

Experience/Knowledge/Skills/Abilities

• Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment
• Maintains predictable and reliable attendance
• Ability to lift, push and pull up to 50 pounds consistently throughout the shift
• Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods

CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.