Assistant Manager, Housekeeping

Le Parker Meridien; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

401K

Free Meals

Bonus

Vacation

Paid Holidays

Job summary

Le Parker Meridien in New York is looking for a Housekeeping Supervisor, responsible for ensuring guest rooms meet high standards while leading the housekeeping team. You will prepare schedules, delegate tasks, and provide mentorship to staff.

Essential qualifications include a degree in Hospitality Management and at least two years of supervisory experience in housekeeping. The position offers medical benefits, free meals, and a supportive work environment, making it a fulfilling role in the hospitality industry.

Qualifications

• Minimum 2 years of housekeeping supervisory experience.
• Fluency in English with excellent verbal and written communication skills.
• Experience in fast-paced and high-pressure environments.

Responsibilities

• Supervise staff to maintain guest room standards.
• Prepare work schedules and delegate tasks to the Housekeeping team.
• Mentor staff and provide training on performance improvements.
• Handle guest inquiries with confidentiality.
• Maintain professional demeanor at all times.

Skills

Supervisory skills

Excellent communication

Problem solving

Time management

Education

Degree in Hospitality Management

Tools

Opera

Hotel Expert

Job description

Job Description

DO YOU HAVE WHAT IT TAKES?

You help sustain our ‘backbone’ department! You keep it running smoothly and efficiently while ensuring both guest and employee satisfaction. To succeed you will:

• Supervise staff to make sure guest rooms are up to LPM standards
• Prepare daily work schedule and delegate tasks to Housekeeping team
• Act as a coach/mentor to staff; train when areas of improvement are identified
• Proactively motivate team using creative ideas
• Use good judgment when handling guest inquiries; always maintain confidentiality
• Take corrective action when necessary to maintain positive guest relationships
• Display a calm and professional demeanor at all times
• Communicate with team members to meet deadlines

Qualifications

NEEDED: These Essential Skills are required:

• Degree in Hospitality Management or combination of housekeeping experience and education
• 2 years of housekeeping supervisory experience
• Excellent verbal and written communication skills; fluent in English
• Exceptional problem solving skills
• Be a pro at meeting deadlines and working in fast-paced and high-pressure situations

These Desirable Skills will put you at the top of the stack:

• Experience in an upscale NYC property
• Experience managing a Union Staff
• Knowledge of the Collective Bargaining Agreement
• Multilingual (especially French, Cantonese, Mandarin, Spanish)
• Familiarity with Opera and/or Hotel Expert

Additional Information

THE PERKS

• Medical, Dental, 401K, Free Meals, Bonus, Vacation and Paid Holidays