Housekeeping Assistant Manager

Four Seasons; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive learning and development

Employee discounts

Medical, Dental, Vision benefits

Retirement plan

Energetic team culture and events

Job summary

Four Seasons Miami is seeking a Housekeeping Assistant Manager to lead a team in delivering flawless guest room and public area maintenance. You will oversee staffing, training, schedules, and performance evaluations to uphold luxury service standards.

You will interview, train, and coach staff, monitor daily progress, and ensure all rooms meet the brand’s exacting expectations. This role requires strong communication and physical stamina in a fast-paced hotel environment.

Qualifications

• One year of related or equivalent experience is required.
• Must have working knowledge of housekeeping services and hotel operations.
• Ability to communicate effectively in English.
• Physical ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Manage a shift of Housekeeping staff to ensure guest rooms and public areas meet standards.
• Interview, train, and schedule staff; conduct evaluations and discipline when needed.
• Coordinate work orders and monitor progress; ensure rooms are cleaned to exacting standards.
• Inspect rooms and coach employees to correct deficiencies; release checkout rooms for sale.

Skills

English proficiency

Shift flexibility

Attention to detail

Job description

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue - find the best of both big city adventure and a tropical getaway - arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It's all set against the Miami skyline overlooking the city's fashionable art, dining, and entertainment scenes just minutes from our doorstep.Four Seasons Hotel Miami is looking for Housekeeping Assistant Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.Four Seasons Hotel MiamiFour Seasons Hotel Miami is an urban oasis nestled in the residential side of Brickell surrounded by Miami's favorite neighborhoods. The Hotel offers a relaxing two-acre pool terrace, Equinox Fitness Center & Spa, multi-million dollar art collection, an award winning steakhouse - EDGE Steak & Bar, and connects guests to Miami's most alluring and vibrant destinations recommended by in-house experts.The OpportunityManages a shift of the Housekeeping staff to assure that guest rooms and public areas are cleaned to exacting standards. Manages a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed. Schedules work to be done daily, collects room and floor status sheets for assigned work areas. Monitors each Room Attendant's daily progress. Inspects completed rooms to assure that all standards have been met. When standards have been missed, brings employee back to room and coaches the employee on how to correct the deficiency. Coordinates work orders in assigned section. Follows up to be sure work is completed. Releases checkout rooms to be sold.Preferred Qualifications and Skills- Must be able to work all shifts including, AM's , PM's, weekends, and holidays.A ble to work in a standing position for long periods of time up to 8 hours a day.Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.Ability to satisfactorily communicate in English.Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 50 lbs.One year o f related or equivalent experience is required.Requires a working knowledge of the housekeeping aspect of services, policies or operations and general knowledge of the hotel.Benefits Four Season Employees EnjoyEnergizing Employee Culture where you are encouraged to be your true self!Comprehensive learning and development programs to help you master your craft.Inclusive and diverse employee engagement events all year-round.Exclusive discount and travel programs with Four SeasonsCompetitive wages and benefits (Medical, Dental, Vision and Retirement Plan)And so much more!About Ushttps://www.youtube.com/watch?v=lzq78MIkT2s&t=3shttps://www.instagram.com/fsmiami/?hl=enhttps://www.fourseasons.com/miamihttps://twitter.com/fsmiami?lang=enCareers at Four Seasonshttp://jobs.fourseasons.com/https://www.linkedin.com/company/four-seasons-hotels-and-resortshttps://www.facebook.com/FourSeasonsJobshttps://twitter.com/FourSeasonsJobsVisa RequirementsUS work authorization is required.Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf