Housekeeping Administrative Assistant

Highgate Hotels L.P.; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in hospitality management is seeking an Administrative Assistant for their Midtown Manhattan location. The role involves supporting the housekeeping department with essential clerical duties while providing excellent service to guests. Successful candidates will possess strong communication skills, hotel experience, and the ability to multitask effectively in a fast-paced environment.

Qualifications

• High School diploma or equivalent required.
• 2-3 years of experience in a hotel or related field preferred.
• Ability to handle light physical effort, lifting up to 20 pounds occasionally.

Responsibilities

• Greet and welcome guests according to hotel standards.
• Maintain office supplies inventory and ensure smooth operations.
• Prepare Banquet Event Orders (BEOS) for catering needs.

Skills

Communication

Multitasking

Customer Service

Proficiency in Computer Skills

Education

High School diploma or equivalent

College coursework in a related field

Job description

Compensation Type

Yearly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. It is a dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. The company's global portfolio exceeds $20B in assets and generates over $5B in revenues. Highgate offers expert guidance throughout all stages of the hospitality property cycle, from planning and development to recapitalization or disposition. It develops bespoke hotel brands and utilizes industry-leading revenue management tools to enhance performance and asset value. The company is led by experienced hotel management professionals and partners with top ownership groups and major hotel brands. Corporate offices are located in London, New York, Dallas, and Seattle.

Location

Located in Midtown Manhattan, the Park Central New York Hotel combines classic hospitality with modern amenities, offering guests a stylish retreat amidst New York's popular sights and vibrant environment.

Overview

The Administrative Assistant supports the housekeeping department with clerical and administrative duties, ensuring smooth operations and providing courteous service to guests.

Responsibilities

• Greet and welcome guests according to Highgate Hotel standards.
• Answer and respond to telephone and email messages.
• Stay updated with the latest computer programs and innovations.
• Open and distribute mail, file correspondence promptly.
• Type all departmental correspondence and meeting minutes.
• Maintain office supplies inventory and ensure office operations run smoothly.
• Prepare Banquet Event Orders (BEOS) for catering needs.
• Assist with daily operations of the Business Center as needed.

Qualifications

• High School diploma or equivalent; hotel or related field experience preferred.
• 2-3 years of progressive experience in a hotel or related field preferred.
• College coursework in a related field is helpful.
• Proficiency in computer skills required.
• Flexibility to work long hours sometimes.
• Light physical effort, lifting up to 20 pounds occasionally and 10 pounds frequently.
• Maintain a warm, friendly demeanor and effective communication skills.
• Ability to multitask, prioritize, and handle problems proactively.
• Attend all required meetings and training sessions.
• Maintain personal appearance and grooming standards.
• Comply with hotel standards and regulations for safety and efficiency.
• Demonstrate initiative and confidentiality, and cross-train in other hotel areas.