Housekeeping

Phoenix American Hospitality; Fayetteville (AR); On-site; USD 19,286 - 20,664; Part time

Job summary

A hospitality company in Fayetteville, Arkansas is seeking a Housekeeping professional to maintain cleanliness in guest rooms and public areas. Responsibilities include stocking supplies, resolving guest issues, and ensuring satisfaction. This is a part-time, entry-level position, welcoming candidates with or without prior hotel experience.

Qualifications

• Experience in a hotel or a related field preferred but not required.

Responsibilities

• Maintain clean and attractive guest rooms and public areas.
• Stock cart with room supplies and replace bed linens.
• Respond to guest requests and resolve issues.

Skills

Attention to detail

Guest satisfaction

Team collaboration

Job description

Join to apply for the Housekeeping role at Phoenix American Hospitality.

This range is provided by Phoenix American Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: $14.00/yr - $15.00/yr.

Housekeeping Hourly Job Description

FSLA: Non-Exempt

Reports to: Housekeeping Manager/Housekeeping Supervisor

A Housekeeping Hourly is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.

Qualification Standards

• Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations.
• Picking up trash.
• Changing linen and making the bed.
• Cleaning entire bathroom.
• Sweeping and dusting guest room.
• Cleaning windows and balcony.
• Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.
• Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at the end of shift.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in the room.
• Coordinate with Housekeeping Supervisor on work priorities and provide assistance when needed.

Education & Experience

• Experience in a hotel or a related field preferred but not required.

Physical Requirements

• Long hours are sometimes required but an average week is 36-40 hours.
• Medium work - exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to bend, lift, and be standing or walking during entire shift.
• Must be able to convey information and ideas clearly.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co‑workers and guests.
• Might be asked to perform other duties as mandated by management.

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Management and Manufacturing

Industries

Hospitality