Housekeeper / Room Attendant

ABC Investments and Management Company; North Carolina; On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a diligent Housekeeper / Room Attendant to maintain cleanliness and guest satisfaction. This role involves following a daily schedule to ensure guest rooms are properly cleaned and prepared for new arrivals. Ideal candidates will have a keen attention to detail and prior housekeeping experience. Join a dynamic team dedicated to providing exceptional service and creating a welcoming atmosphere for guests. If you thrive in a fast-paced environment and enjoy making a difference in people's experiences, this opportunity is perfect for you.

Qualifications

• Previous hotel housekeeping experience preferred.
• Attention to detail is crucial for this role.

Responsibilities

• Load carts with necessary supplies and clean guest rooms.
• Inspect rooms for safety hazards and report maintenance issues.

Skills

Attention to detail

Customer service

Education

High school diploma or GED

Job description

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Room Attendant Job Description

The Room Attendant works under the direction of the Executive Housekeeper and the Assistant General Manager or General Manager. Responsibilities include following a daily schedule, properly cleaning guest rooms, assisting outside guest rooms, and ensuring guest satisfaction and personal effectiveness.

Primary Responsibilities

• Load carts with necessary supplies
• Turn off all electricity (set heating/cooling to fan or cool)
• Strip beds of checked-out rooms and drop linens at laundry; clean rooms promptly after checkout
• Ensure carts are clean and bottles are correctly labeled
• Make beds properly
• Vacuum, sweep, and mop floors
• Dust, brush, polish, and vacuum furniture
• Clean room decorations, appliances, and surfaces
• Clean bathrooms and remove used amenities
• Inspect rooms for safety hazards and equipment issues
• Report lost items, maintenance problems, or special requests to a supervisor
• Prepare rooms for new guests and respond to special requests
• Maintain cleanliness of storage areas and stock carts
• Remove linens and send to laundry
• Record room status and complete work sheets
• Perform other duties as assigned

Qualifications

• High school diploma or GED preferred
• Previous hotel housekeeping experience preferred
• Attention to detail
• Customer service experience preferred

Physical Requirements

• Walking and standing for long periods (5-6 hours shifts)
• Pushing vacuum cleaners
• Bending, stooping, kneeling
• Loading/unloading supplies and lifting mattresses

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Industry: Hospitality