Housekeeper/Porter

Yale New Haven Health; New London (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking healthcare organization dedicated to integrity and compassion. As a vital member of the environmental services team, you will ensure that patient rooms and common areas are clean and well-stocked, contributing to a positive experience for patients and staff alike. Your role will involve direct interaction with patients and visitors, providing excellent customer service while maintaining high standards of cleanliness. This position not only offers a chance to make a difference in the lives of others but also provides a supportive environment for personal and professional growth.

Qualifications

• Customer service experience is required.
• Cleaning experience is preferred.

Responsibilities

• Provide excellent customer service through interaction with patients.
• Clean all assigned areas using approved methods.
• Stock areas with necessary supplies as needed.

Skills

Customer Service

Cleaning

Communication

Education

High School Diploma or GED

Tools

Cleaning Equipment

Phone System

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Daily And Discharge Cleans As Well As Stocks Patient Rooms, Wards, Nursing Stations, Lounges, Restrooms, Offices, Floors, Walls, Lights, Vents, Windows, Linen Carts And Any Other Areas Assigned, In Accordance With Standard Procedures Of The Environmental Services Department.

EEO/AA/Disability/Veteran
Responsibilities

• 1. Provide Excellent Customer Service Through Interaction With Patients, Visitors And Staff. Respond To Customer Requests In A Timely Manner.
  
• 2. Clean All Areas Assigned Using The Department Approved Methods And Practices.
  
• 3. Stock Areas As Assigned With Paper Goods, Soaps And Patient Supplies As Needed.
  
• 4. Respond To Emergency Calls As Directed By Supervisor And Department Policy.
  
• 5. Attend All Required Staff Meetings And Complete All Required Training.
  
• 6. Stock Linens On Exchange Carts / Deliver Carts To Patient Units.
  
• 7. Have The Ability To Operate And Maintain In Good Working Order, All Powered And Non-Powered Equipment Assigned For Daily Cleaning.
  
• 8. Must Have The Ability To Use The Phone System To Operate Pagers And Integrated Software Programs.
  
• 9. Completes Meeting Setups As Directed By Supervisor.
  
• 10. Collects Linens And Disposes Of Red And Regular Trash According To Department And Hospital Guidelines.
  
• 11. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.
  
• 12. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit.
  

Qualifications

EDUCATION

High School Diploma or GED preferred.

EXPERIENCE

Customer Service Experience Or Ability Required And Cleaning Experience Preferred.

LICENSURE

N/A

SPECIAL SKILLS

Ability To Speak And Understand English.

YNHHS Requisition ID

143975