Housekeeper Lead

Wisteria; Woodland (CA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

FSA

401(k) match

PTO

Flex holidays

Paid holidays

Tuition assistance

Wellness discount

Meal program

Job summary

Wisteria at Warner Center is seeking a Lead Housekeeper to join our founding team at a brand-new Continuing Care Retirement Community in Woodland Hills, CA. The role oversees day-to-day Environmental Services, ensuring the community is clean, sanitary, and well-maintained, while supporting residents and staff with a positive leadership presence.

The position is full-time, on-site in Woodland Hills, CA, with a compensation of $25.25 per hour.

Qualifications

• Minimum of one-year of prior housekeeping lead or supervisory experience in a retirement community, hotel or health care setting.
• Minimum of two years of previous housekeeping experience.
• Ability to communicate in English; Spanish a plus.

Responsibilities

• Provide team leadership by supervising staff when the Manager is absent or requests help.
• Coach and mentor Housekeepers and Custodians.
• Operate department vehicles such as golf carts or sweepers to keep grounds clean.
• Monitor performance through inspections and quality controls; report concerns to leadership.
• Assist with scheduling apartment cleaning and special projects.
• Communicate daily duties and schedules to staff.
• Unlock and secure resident units as needed.
• Maintain cleaning equipment and report malfunctions.
• Perform housekeeper/custodian duties as needed and protect property.

Skills

Leadership experience

Supervisory experience

English communication

Spanish a plus

Job description

Wisteria at Warner Center, a brand-new Continuing Care Retirement Community opening soon, is excited to announce an opportunity to join our founding team as Lead Housekeeper. Discover a workplace where you're truly valued — and enjoy a comprehensive benefits package designed to support your well-being, development and success.

• Excellent benefits package including medical, dental, vision, life insurance, flexible spending accounts, and a Safe Harbor 401(k) plan with generous company match!
• Generous Paid Time Off (PTO), Flex Holidays, and 6 Paid holidays per year for full-time staff.
• $2,000 a year in Tuition Assistance for full-time employees and robust Talent Development Program – we help you accelerate your career!
• Wellness program with the opportunity to earn a 30% discount on your benefit premiums!
• Employee Meal Program coming! We will prepare delicious meals for you daily!

The Lead Housekeeper assists in the day-to-day operations of the Environmental Services Department. Ensures that the Community is clean and sanitary at all times. Ensuring floors, walls, vents, fixtures and windows are clean using the proper equipment, appropriate protocol and following the determined cleaning schedule. Provides support to the Manager/Director when requested. Promotes department safety and presents a positive image of Environmental Services Department and Community leadership. Responsible for maintaining excellent relations with the Residents and staff, and promoting good departmental morale.

This is a full time, onsite, position located in Woodland Hills, California.

Compensation: $25.25 per hour.

PRINCIPLE DUTIES:

• Provides team leadership by helping others and supervising staff when the Manager is absent or requests this help.
• Provides mentoring and provides guidance to the Housekeepers and Custodians.
• Drives department specific vehicles such as golf carts, sweeping machines and/or other light equipment to keep grounds clean.
• Monitors the performance of all housekeeping personnel through personal inspections and other quality control techniques; reporting any concerns to department leadership for follow-up.
• Assists with the scheduling of all apartment cleaning and special cleaning projects.
• Communicates daily duty assignments/schedules to housekeeping personnel.
• Unlocking and locking resident units as needed.
• Keeps cleaning equipment in good repair and reports any broken or malfunctioning equipment to their Manager.
• Performs all the duties and responsibilities of a Housekeeper and/or Custodian. Protects Community property/equipment and make sure there are no defects.
• Assists with annual deep cleaning projects and unit turnovers as needed.
• Notifies supervisors about any damages, deficits and disturbances.
• Deal with reasonable complaints/requests with professionalism and patience.
• Observes and notifies supervisor about noticeable changes in a Residents health, demeanor or disposition.
• Other duties as assigned by Department Director.

QUALIFICATIONS:

• Minimum of one-year of prior housekeeping lead or supervisory experience in a retirement community, hotel or health care setting.
• Minimum of two years of previous housekeeping experience.
• Knowledge of housekeeping and infection control procedures is required.
• Skill in the use of computer software including Microsoft Word and Outlook.
• Good oral and written communications skills.
• Ability to understand and follow instructions in English and communicate effectively with Residents.
• Perform simple arithmetic.
• Ability to communicate in Spanish a plus.