Lead Housekeeper – Senior Living Community

Wisteria-At-Warner-Center; Los Angeles (CA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Benefits package

PTO & holidays

Tuition assistance

Wellness program

Meal program

Job summary

Wisteria at Warner Center is hiring a Lead Housekeeper to join our founding team. This full-time, onsite role supports the Environmental Services Department to keep the community clean and sanitary, following schedules and safety protocols.

The position requires prior housekeeping lead experience and strong communication skills. Competitive benefits include medical/dental/vision, FSA, 401(k) with match, PTO, holidays, and tuition assistance.

Qualifications

• Minimum of one-year of prior housekeeping lead or supervisory experience in a retirement community, hotel or health care setting.
• Minimum of two years of previous housekeeping experience.
• Knowledge of housekeeping and infection control procedures is required.
• Skill in the use of computer software including Microsoft Word and Outlook.
• Good oral and written communications skills.
• Ability to understand and follow instructions in English and communicate effectively with Residents.
• Perform simple arithmetic.
• Ability to communicate in Spanish a plus.

Responsibilities

• Provides team leadership by helping others and supervising staff when the Manager is absent or requests this help.
• Provides mentoring and provides guidance to the Housekeepers and Custodians.
• Drives department specific vehicles such as golf carts, sweeping machines and/or other light equipment to keep grounds clean.
• Monitors the performance of all housekeeping personnel through personal inspections and other quality control techniques; reporting any concerns to department leadership for follow-up.
• Assists with the scheduling of all apartment cleaning and special cleaning projects.
• Communicates daily duty assignments/schedules to housekeeping personnel.
• Unlocking and locking resident units as needed.
• Keeps cleaning equipment in good repair and reports any broken or malfunctioning equipment to their Manager.
• Performs all the duties and responsibilities of a Housekeeper and/or Custodian. Protects Community property/equipment and make sure there are no defects.
• Assists with annual deep cleaning projects and unit turnovers as needed.
• Notifies supervisors about any damages, deficits and disturbances.
• Deal with reasonable complaints/requests with professionalism and patience.
• Observes and notifies supervisor about noticeable changes in a Residents health, demeanor or disposition.
• Other duties as assigned by Department Director.

Skills

Housekeeping lead experience

Housekeeping experience

Infection control procedures

Computer literacy: Word & Outlook

Oral and written communication

English comprehension

Arithmetic ability

Spanish language ability (a plus)

Tools

Microsoft Word

Outlook

Job description

Wisteria at Warner Center is hiring a Lead Housekeeper to join our founding team. This full-time, onsite role supports the Environmental Services Department to keep the community clean and sanitary, following schedules and safety protocols.

The position requires prior housekeeping lead experience and strong communication skills. Competitive benefits include medical/dental/vision, FSA, 401(k) with match, PTO, holidays, and tuition assistance.