Housekeeper Lead

Aimbridge Hospitality; Cypress (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hotel management is seeking a Housekeeper Lead to ensure high standards of cleanliness and guest satisfaction. This role involves supervising housekeeping duties, maintaining guest rooms, and serving as a primary contact for inquiries. You'll thrive in a supportive environment that values attention to detail and effective communication. Join a team that offers competitive benefits and opportunities for growth in a vibrant hotel setting. If you're passionate about hospitality and ready to lead, this is the perfect opportunity for you.

Benefits

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Insurance

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401(k) Retirement Plan

Daily Pay Options

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Supervisory and/or leadership experience is desirable.

Responsibilities

• Maintain clean and attractive guest rooms, hallways, and public areas.
• Assist with inspecting rooms and overseeing room attendant duties as requested.
• Approach all encounters with guests and employees in a friendly, service-oriented manner.

Skills

Attention to Detail

Communication Skills

Leadership Experience

Ability to Work Under Stress

Education

High School Diploma or Equivalent

Job description

A Housekeeper Lead will perform the same duties as a Housekeeper but also serve as the primary point of contact for questions and/or be assigned special projects. In addition to serving as a lead, this role is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking carts with room supplies, replacing bed linens, and replenishing guest room supplies while following company standards and safety/security procedures.

Responsibilities

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Supervisory and/or leadership experience is desirable.
• This position requires strong attention to detail and the ability to communicate effectively with guests and team members, both verbally and in writing.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work well under stress and in high-pressure situations.

JOB RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, including proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart setup.
• Remove all trash and dirty linen from guest rooms.
• Assist with inspecting rooms and/or overseeing room attendant duties as requested.
• Perform other tasks/jobs as assigned by the supervisor or manager.

Property Details

Tru By Hilton Cypress Houston TX offers accommodations in Cypress, a 3-star hotel with a shared lounge, luggage storage, fitness center, 24-hour front desk, and free WiFi. Rooms include a TV with cable channels and a fridge. Guests can enjoy a buffet or American breakfast, play pool, or use the business center. Houston is 30 miles away, and The Woodlands is 25 miles away. The nearest airport is George Bush Intercontinental Airport, 29 miles from the hotel.

Company Overview

As the global leader in third-party hotel management, our portfolio includes over 1,550 hotels across all 50 states and 22 countries, featuring top international brands, luxury hotels, resorts, and lifestyle hotels. Our associates are passionate about serving guests and achieving exceptional results, thriving in a culture of excellence. Join Aimbridge Hospitality and explore a world of possibilities.

Full-time employees are eligible for a competitive benefits package after an initial waiting period, including:

• Daily Pay options (ask your Recruiter for details)
• Medical, Dental, and Vision coverage
• Short-Term and Long-Term Disability Insurance
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

About the Company

We are an independent hotel management firm dedicated to delivering superior investment returns for our strategic partners through property management, asset management, development, renovation, and consulting services for hotels and resorts.