Housekeeper DoubleTree by Hilton Portland

DoubleTree by Hilton Portland; Portland (OR); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated housekeeping staff to ensure cleanliness and organization in guest areas. This role involves maintaining high standards of cleanliness in corridors, elevators, and service areas, ensuring that all linen supplies are stocked and available for Room Attendants. You will play a vital role in delivering exceptional service to guests by promptly addressing their requests and maintaining a safe and welcoming environment. If you have a keen eye for detail and a passion for cleanliness, this position offers a great opportunity to contribute to a dynamic team in a bustling hotel environment.

Qualifications

• Ability to maintain cleanliness in guest areas and adhere to hotel standards.
• Strong attention to detail and time management skills are essential.

Responsibilities

• Clean and maintain all corridors and service areas on guest room floors.
• Stock linen supplies and assist Room Attendants as needed.
• Report unsafe conditions and maintain a safe work environment.

Skills

Cleanliness Standards

Time Management

Attention to Detail

Customer Service

Tools

Cleaning Chemicals

Cleaning Equipment

Job description

JOB SUMMARY

Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

1. Review assigned area and complete general removal of any trash or debris on floors.
2. Check assigned floor closets and complete linen requisition to replenish linen supplies.
3. Stock linen carts with clean linen and supplies.
4. Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep remove non-floor closet items and transport to proper storage areas.
5. Remove all dirty linen from assigned Room Attendant's carts and closets and place in laundry chute.
6. Remove all dirty glasses from assigned Room Attendants' carts and closets. Transport to dish room glass washer and wash glasses. Return clean and capped glasses to floor closets in racks.
7. Clean designated areas with proper chemicals, tools and equipment:

1. Guest room floor corridors
2. Floor closets
3. Service corridors
4. Elevators, tracks and landings
5. Guest laundry room
6. Guest vending areas
7. Stairwells

1. Wipe down all surfaces of vending machines, ice machines, and laundry machines/counters/shelves.
2. Ensure that nothing is stored in stairwells.
3. Remove stains, scuff marks, and dust from carpets.
4. Provide timely delivery of any items requested by guests. Retrieve items from guest rooms and return to proper storage areas.
5. Transport guest laundry and dry cleaning to correct guest rooms.
6. Turns in all lost and found items and all guest room keys.
7. Adheres to all company policies and procedures.
8. Follows safety and security procedures and rules.
9. Knows department fire prevention and emergency procedures.
10. Utilizes protective equipment.
11. Reports unsafe conditions to management.
12. Reports accidents, injuries, near-misses, property damage or loss to management.
13. Provides for a safe work environment by following all safety and security procedures and rules.
14. All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
15. Perform any related duties as requested by supervisor/manager.
16. Assists other Housekeeping Personnel when needed.