Housekeeper 2

Enterprise Mangement Solutions Inc; Baltimore (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated independent contractors for housekeeping services. This role involves maintaining cleanliness across various facilities, ensuring a safe and welcoming environment for clients and staff. You'll be responsible for cleaning offices, client residences, and company vehicles, adhering to high standards of cleanliness and safety protocols. This opportunity offers flexibility in work hours and the chance to contribute to a mission-driven organization focused on supporting individuals facing housing challenges. Join a team that values your skills and commitment to service excellence.

Benefits

Health Insurance

Paid Time Off

Professional Development Opportunities

Mileage Reimbursement

Qualifications

• Minimum of 1-2 years in housekeeping or commercial cleaning experience.
• Strong knowledge of cleaning techniques and equipment operation.

Responsibilities

• Ensure cleanliness of company property including offices and client residences.
• Submit daily and weekly cleaning checklists and schedules.

Skills

Time Management

Attention to Detail

Communication Skills

Interpersonal Skills

Customer Service

Flexibility

Education

High School Diploma or Equivalent

Certification in Cleaning or Janitorial Services

Tools

Cleaning Chemicals

Cleaning Equipment

Job description

DISCLOSURE

This role can be fulfilled either as a W-2 employee or by providing services as an independent contractor (1099). Candidates must select their preferred engagement type upon applying. The details below outline both the 1099 independent contractor and W-2 employee versions of this opportunity. Please review carefully and determine which arrangement aligns best with your professional and financial goals.

Important Note: If choosing the 1099 independent contractor option, the company will assess whether all prerequisites to satisfy independent contractor classification tests have been met before finalizing engagement under this structure.

How to Apply: When applying, please specify whether you wish to be considered as a W-2 employee or 1099 independent contractor. Our team will review your application and, if selecting the 1099 option, confirm that all independent contractor classification requirements are met before finalizing the engagement.

OPTION 1: 1099 INDEPENDENT CONTRACTOR VERSION

(For individuals or businesses offering services independently)

COMPANY WEBSITE:https://holbrockestates.org/

COMPANY:HolBrock Estates Supportive Housing Programs

HolBrock Estates is a mission-driven supportive housing organization dedicated to providing safe, stable, and affordable housing for individuals and families facing housing insecurity, mental health challenges, and economic hardship. Our programs integrate housing with wraparound support services, creating a foundation for residents to rebuild their lives and achieve long-term stability.

At HolBrock Estates, we believe that housing is more than just a roof—it is a pathway to wellness, dignity, and opportunity. We offer a range of supportive services including case management, life skills training, behavioral health support, employment assistance, and connections to community resources. Our trauma-informed approach is rooted in respect, empowerment, and inclusivity.

We serve veterans, individuals with disabilities, survivors of domestic violence, youth aging out of foster care, and others navigating systemic barriers to housing. Through strategic partnerships and innovative development, HolBrock Estates contributes to the broader vision of ending homelessness and uplifting underserved communities.

COMPANY PHONE NUMBER:[phone]

CONTRACT ADMINISTRATOR PHONE NUMBER:[phone] EXT 10

CONTRACT ADMINISTRATOR EMAIL ADDRESS:[e-mail]

ALTERNATE TITLE(S):Janitor, Housekeeper

DIVISION:Operations

DEPARTMENT:Facilities Management

UNIT:n/a

Scope of Service:Housekeeper – Independent Contractor

Reports to:Contract Manager (as needed)

CLASSIFICATION:Contract Position (1099)

Overview

HolBrock Estates Supportive Housing Programs ("Company") is seeking proposals from qualified 1099 Independent Contractors to provide housekeeping services for our Supportive Housing Program & Facilities Management Department. Contractors will be responsible for ensuring the cleanliness and maintenance of company property, including offices, client residences, facilities, and vehicle assets, in accordance with company policies and regulatory standards.

Scope of Work Service Expectations & Deliverables:

The contractor is responsible for providing structured addiction treatment services in alignment with program needs, including:

• Residences are to be cleaned 1-2 times per week, offices are to be cleaned daily each week day, company owned vehicles are to be cleaned weekly.
• Perform cleaning services in offices, client rooms, facilities, and vehicles based on provided cleaning schedules and checklists.
• Submit completed cleaning checklists daily by 5:00 PM.
• Submit weekly cleaning schedules every Friday by 5:00 PM.
• Conduct routine inspections and report any maintenance needs immediately.
• Contractor is expected to provide their own transportation, equipment, consumables and supplies. Price proposal must include all inclusive rate.
• Ensure all consumable receptacles (toilet paper, paper towels, trash bags, soap dispensers, etc) are refilled at the time you are at the site.
• Manage and maintain assigned inventory, including supplies and equipment storage in company-designated areas.
• Participate in external and internal audits, including compliance with CARF, CSA, and OHCQ standards.
• Assist with training and onboarding of new contractors as necessary.
• Maintain compliance with safety protocols, participating in drills and regulatory training.

Service Schedule:

• Services must be performed Monday through Friday, between 8:00 AM and 5:00 PM.
• The contractor must be available to perform work at client homes, company offices, and assigned locations.
• Residences are to be cleaned 1-2 times per week while offices are to be cleaned daily each week day.

Documentation & Compliance:

• Contractor must submit detailed invoices reflecting services performed, including dates, locations, and nature of work.
• Must comply with company policies and regulatory bodies such as COMAR, CARF, and CSA.
• Complete and maintain all required documentation for audits, quality assurance, and service delivery verification.
• Adherence to company policies related to infection control and safety standards.

Qualifications & Licensing Requirements:

• Experience: Minimum of 1-2 years in housekeeping, janitorial services, or commercial cleaning.
• Skills: Knowledge of cleaning techniques, equipment operation, and use of cleaning chemicals.
• Time Management: Ability to manage tasks efficiently and complete assignments on schedule.
• Communication: Strong interpersonal and customer service skills.
• Attention to Detail: Ability to maintain high standards of cleanliness and sanitation.
• Preferred Certifications:
  • Certified Custodial Technician (CCT) – ISSA Cleaning Management Institute (CMI).
  • Cleaning Industry Management Standard (CIMS) Certification.
  • OSHA Hazard Communication Training.
  • Carpet Cleaning Technician (CCT) Certification – IICRC.
  • Bloodborne Pathogen Certification – Required for healthcare cleaning.
• Licensing Requirements:
  • Business License (if operating as an independent contractor or cleaning business).
  • General Liability Insurance.
  • Workers' Compensation Insurance (if hiring employees).
  • Bonding Insurance (for financial protection against theft or damages).
  • W-9 Form (for tax reporting).
  • Certificate of Good Standing (if operating under an LLC or Corporation).
  • Driver’s License (if operating company-owned vehicles).

Compensation, Invoicing & Payment Terms:

• Contractors will be compensated per hour of service rendered and invoiced with the agreed upon rate.
• Payments will be made based on submitted invoices reflecting the services provided.
• Invoices covering services from Sunday through Saturday must be submitted to the Contract Administrator by Saturday at midnight to be included in the scheduled check run.
• Invoices submitted after this deadline may be processed in the following check run.
• The contractor is responsible for all taxes, insurance, and licensing costs associated with their work.

Independent Contractor Status:

• The contractor retains full discretion over how services are performed, provided they meet program requirements.
• The contractor is not an employee and is not entitled to benefits such as health insurance, paid leave, or unemployment insurance.
• The contractor must maintain appropriate professional liability insurance and provide proof upon request.

Proposal Submission Process

Interested contractors are invited to submit a competitive proposal for providing services under this contract. Proposals are accepted on a rolling basis. To be considered, please complete and submit responses to the questions in the fields below.

Proposal Requirements:

Prospective contractors must submit a proposal that includes:

• Business name (if applicable), principal’s name, and contact information.
• Summary of relevant experience and qualifications.
• Copies of any relevant certifications (e.g., Certified Custodial Technician, OSHA Hazard Communication Training, IICRC Carpet Cleaning Technician).
• Proof of general liability insurance.
• Business registration documentation (if applicable).
• Completed W-9 form.
• Certificate of Good Standing (if operating under an LLC or Corporation).
• Three professional references.
• Confirmation of compliance with licensing and insurance requirements.

Proposal Evaluation & Selection Process:

Proposals will be evaluated based on the following criteria:

• Demonstrated experience and expertise in housekeeping services.
• Compliance with company qualifications and regulatory requirements.
• Competitive pricing and value of services offered.
• References and past performance in similar roles.
• Completion and accuracy of submitted proposal documentation.

Each proposal will be scored based on these weighted factors, and the highest-scoring candidates will be invited for further discussions or contract negotiation.

Selected contractors will be contacted for further discussions or contract negotiation.

Questions & Clarifications:

For any questions regarding this RFP process, please contact Contract Administrator at [phone] EXT 10.

OPTION 2: W-2 EMPLOYMENT VERSION

(For those seeking a traditional employment arrangement)

COMPANY WEBSITE:https://holbrockestates.org

COMPANY:HolBrock Estates Supportive Housing Programs

HolBrock Estates is a mission-driven supportive housing organization dedicated to providing safe, stable, and affordable housing for individuals and families facing housing insecurity, mental health challenges, and economic hardship. Our programs integrate housing with wraparound support services, creating a foundation for residents to rebuild their lives and achieve long-term stability.

At HolBrock Estates, we believe that housing is more than just a roof—it is a pathway to wellness, dignity, and opportunity. We offer a range of supportive services including case management, life skills training, behavioral health support, employment assistance, and connections to community resources. Our trauma-informed approach is rooted in respect, empowerment, and inclusivity.

We serve veterans, individuals with disabilities, survivors of domestic violence, youth aging out of foster care, and others navigating systemic barriers to housing. Through strategic partnerships and innovative development, HolBrock Estates contributes to the broader vision of ending homelessness and uplifting underserved communities.

COMPANY PHONE NUMBER:[phone]

HUMAN RESOURCES DEPARTMENT PHONE NUMBER:[phone] EXT 10

HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: [e-mail]

ALTERNATE TITLE(S):Janitor, Housekeeper

DIVISION:Operations

DEPARTMENT:Facilities Management

UNIT:n/a

ACCOUNTABLE TO:Operations Manager

ACCOUNTABLE FOR:n/a

CLASSIFICATION:Full-Time (W2)

WORK SCHEDULE:

Monday through Friday from 8:00 AM to 5:00 PM working on projects based on the cleaning schedule and cleaning checklists. Residences are to be cleaned 1-2 times per week, offices are to be cleaned daily each week day, company owned vehicles are to be cleaned weekly.

COMPENSATION RANGE:$15 - $20 per hour, W2 employees are eligible for benefits: health insurance, professional development opportunities, and paid time off. Mileage reimbursement for preapproved mileage if driving employee's own vehicle.

ANTICIPATED TRAVEL:80% of the time.

SUMMARY OF POSITION RESPONSIBILITIES:The Housekeeping Attendant (or "Housekeeper") position must demonstrate and promote a strong commitment to providing the best possible experience for our clients, visitors and staff as it pertains to the cleanliness of company property including in its facilities, real estate and vehicle assets. The position is responsible for cleaning offices, client rooms, facilities and vehicles in accordance with company guidelines and procedures. You will have an assigned storage unit and office work space in one of the company’s contracted storage facilities for staging, supplies inventory management, equipment storage, and housekeeping related office work.

SCHEDULED DUTIES & RESPONSIBILITIES:

1. On a daily basis, as indicated on the cleaning schedule form, using the appropriate checklist as a guide, clean company property.
2. On a weekly basis, submit completed weekly cleaning schedules for the week to the supervisor by Friday 5:00 PM each week.
3. On a daily basis, submit a completed cleaning checklist for the day to the supervisor by 5:00 PM each day.
4. On a daily basis, check fluids on assigned company vehicles advising the maintenance technician and supervisor if any fluid levels are low or if the vehicle is in need of repair. Do not drive a company assigned vehicle if maintenance is needed without written approval from the CEO or COO.
5. On a daily basis, conduct inventory of supplies and complete the inventory sheet. Meet with Accounts Payables Department Manager and SHPFM Department Director to make purchases for supplies and equipment if needed.
6. Ensure all consumable receptacles (toilet paper, paper towels, trash bags, soap dispensers, etc) are refilled at the time you are at the site.
7. Residences are to be cleaned 1-2 times per week, offices are to be cleaned daily each week day, company owned vehicles are to be cleaned weekly.

UNSCHEDULED DUTIES & RESPONSIBILITIES:

• Assist supervisor with work-related requests.
• Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.
• Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.
• Support the maintenance of a safe environment by participating in training and drills as requested.
• Maintain confidentiality of records relating to client’s treatment.
• Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.
• Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery.

PHYSICAL DEMANDS:Regularly walk, stand, or stoop; occasionally lift, carry, push, pull, or otherwise move objects weighing up to 25 pounds; and regularly drives a motor vehicle.

WORKING CONDITIONS:Work is performed in an office, in client’s homes or in the community; Work exposes incumbent to contagious or infectious diseases; Work may expose incumbent to dangerous and volatile situations; which could result in bodily injury.

DISCLOSURES:The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time. The company will inform the personnel member when changes in the respective job description are made.

COMPETENCIES AND SKILLS:

1. Time management skills - Housekeepers often work on their own or they may work with a small group of other housekeepers and must complete a set number of cleanings each day. Being able to properly manage time and a set schedule is a key skill needed by housekeepers to ensure they complete all cleanings on time. They must also be punctual for cleaning appointments and finish cleaning in the time frame expected by the client.
2. Attention to detail - A housekeeper must be extremely detail-oriented to be effective at their housekeeping job. From organizing various household items to ensuring that floors and windows are clean and left streakless, these cleaning professionals need a keen eye for detail to successfully perform their duties. The more thorough a housekeeper is at completing their tasks, the better they will be at their job.
3. Communication skills - Housekeepers must regularly communicate with clients, coworkers and supervisors to ensure the expectations for each cleaning are thoroughly understood. Without good communication skills, a housekeeper may not meet the needs of the client or overlook important components required to complete a particular job.
4. Interpersonal skills - Housekeepers often work directly with clients and also must be able to work well with others to be successful at their job. Common interpersonal skills needed by housekeepers to perform their job well include dependability, teamwork and responsibility.
5. Flexibility - Many housekeepers are required to work different hours each day based on a client's needs. For example, if a housekeeper is tasked with cleaning an office building, they may have to wait to begin work until all employees have left the building for the evening. Some housekeepers even work overnight or early in the morning. Being flexible can help a housekeeper be available for more jobs and potentially make more money.
6. Customer service - Housekeepers must have strong customer service skills to be successful at what they do. This is because their work is based on the approval of the client, so ensuring clients are satisfied with a housekeeper's performance is key to being successful in this career.
7. Housekeeping hard skills - Housekeepers need to develop several hard skills to be successful in performing their jobs. Hard skills are specific skills required to perform a certain task. Common hard skills needed to be a good housekeeper include:
   • • Carpet cleaning
     • Sweeping
     • Deep cleaning
     • Mopping
     • Window treatment cleaning
     • Vacuuming
     • Dusting
     • Bathroom and bedroom cleaning
     • Infection control
     • Polishing

LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:

Education:

1. Preferred but not required certification in cleaning, janitorial, floor tech, or similar
2. Preferred but not required high school diploma or equivalent

Licensure/Certification (preferred but not required):

• Certified Custodial Technician (CCT) – ISSA Cleaning Management Institute (CMI).
• Cleaning Industry Management Standard (CIMS) Certification.
• OSHA Hazard Communication Training.
• Carpet Cleaning Technician (CCT) Certification – IICRC.
• Bloodborne Pathogen Certification – Required for healthcare cleaning.

Experience:

• Experience: Minimum of 1-2 years in housekeeping, janitorial services, or commercial cleaning.

Skills:

• Skills: Knowledge of cleaning techniques, equipment operation, and use of cleaning chemicals.
• Time Management: Ability to manage tasks efficiently and complete assignments on schedule.
• Communication: Strong interpersonal and customer service skills.
• Attention to Detail: Ability to maintain high standards of cleanliness and sanitation.