Housekeeper

benchmark; Wisconsin Dells (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive health, dental, and view

Job summary

Dellshire Resort, a Pyramid Global Hospitality property in Wisconsin Dells, opens Spring 2026. You will join a dedicated pre-opening housekeeping team, ensuring guest rooms meet standards and reflect the resort’s unique design and warmth.

The Housekeeper role involves cleaning rooms, restocking amenities, and following privacy and safety procedures. Join a people-first culture with growth opportunities, competitive pay, benefits, PTO, and more as the property launches.

Responsibilities

• Clean occupied and departure rooms, including bedrooms, bathrooms, furniture, mirrors, fixtures, and high‑touch surfaces using approved procedures.
• Make beds, change linens, replenish towels, and arrange guest amenities according to resort standards.
• Vacuum, sweep, mop, dust, and remove routine trash and used linens to designated collection areas.
• Inspect the room for cleanliness, missing items, damage, and maintenance needs; report concerns promptly to the housekeeping leader.
• Restock the assigned cart and maintain orderly supplies without blocking corridors or emergency exits.
• Follow room entry, key control, guest privacy, and Do Not Disturb procedures; protect guest belongings and confidential information.
• Respond courteously to requests for towels, amenities, and other housekeeping items; refer to unresolved concerns to the leader.
• Record completed rooms and communicate room status accurately using the assigned system or checklist
• Turn in found property promptly and follow Lost and Found procedures.
• Use approved cleaning products and protective equipment; report unsafe conditions and follow procedures for spills or suspected contamination.

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to The Dellshire, a distinctive pre‑build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four‑star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you'll join a people‑first culture that values collaboration, growth, and exceptional service. If being part of a one‑of‑a‑kind opening excites you, we invite you to join our Pyramid family and apply today.

What you will have an opportunity to do:

Housekeeper

Dellshire Resort

Where imagination, wonder, and togetherness come to life in extraordinary style.

Shape your success in a place built for unforgettable experiences.

At Dellshire Resort - a world‑class, medieval‑inspired destination where technology meets timeless adventure - you'll join a team dedicated to awakening imagination, wonder, and connection.

The Housekeeper cleans and prepares assigned guest rooms and suites at Dellshire Resort. This role follows room presentation, sanitation, privacy, and security standards to provide a clean, comfortable, and welcoming stay.

Why You'll Love Dellshire

• Be part of a resort that blends luxury and adventure into a storybook setting.
• Work with a team that values creativity, collaboration, and connection.
• Experience professional growth in a dynamic, pre‑opening environment with room to make your mark.
• Competitive pay
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

What You'll Do

• Clean occupied and departure rooms, including bedrooms, bathrooms, furniture, mirrors, fixtures, and high‑touch surfaces using approved procedures.
• Make beds, change linens, replenish towels, and arrange guest amenities according to resort standards.
• Vacuum, sweep, mop, dust, and remove routine trash and used linens to designated collection areas.
• Inspect the room for cleanliness, missing items, damage, and maintenance needs; report concerns promptly to the housekeeping leader.
• Restock the assigned cart and maintain orderly supplies without blocking corridors or emergency exits.
• Follow room entry, key control, guest privacy, and Do Not Disturb procedures; protect guest belongings and confidential information.
• Respond courteously to requests for towels, amenities, and other housekeeping items; refer to unresolved concerns to the leader.
• Record completed rooms and communicate room status accurately using the assigned system or checklist
• Turn in found property promptly and follow Lost and Found procedures.
• Use approved cleaning products and protective equipment; report unsafe conditions and follow procedures for spills or suspected contamination.