Security Officer - 3rd Shift

benchmark; Wisconsin Dells (WI); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision coverage

Paid time off and holidays

401(k) with employer match

Associate recognition programs

Exclusive discounts and family perks

Free employee meal daily

Job summary

Pyramid Global Hospitality is opening Dellshire Resort in Wisconsin Dells, a distinctive new property designed to deliver immersive guest experiences within a Midwestern hospitality frame. The Security Officer role focuses on creating a safe, welcoming environment by patrolling the grounds and coordinating with teams to prevent incidents and resolve emergencies.

You will be part of a one-of-a-kind launch, joining a hands-on, people-first culture that emphasizes service, integrity, and teamwork

Responsibilities

• Patrol resort grounds, buildings, and parking areas to detect and prevent unauthorized activity, safety hazards, and security risks.
• Monitor surveillance systems, fire panels, and alarm systems; respond immediately to irregularities or emergencies.
• Greet and assist guests, curators, and vendors with professionalism and courtesy while maintaining confidentiality and composure.
• Respond promptly to medical emergencies, disturbances, and guest or curator concerns, following established safety and incident response procedures.
• Complete detailed incident and shift reports with accuracy and clarity.
• Enforce resort policies, procedures, and safety regulations in a fair and consistent manner.
• Collaborate with management and local authorities as needed in emergency or investigation situations.
• Conduct key control and property access audits.
• Support lost and found procedures and ensure proper handling and documentation.
• Participate in ongoing safety and emergency response

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you'll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family.

What you will have an opportunity to do:

Security Officer

Dellshire Resort | Opening Spring 2026

Where imagination, wonder, and togetherness come to life in extraordinary style.

Shape your success in a place built for unforgettable experiences. At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you'll join a team dedicated to awakening imagination, wonder, and connection.

The Security Officer ensures a safe, secure, and welcoming environment for all guests, curators, and visitors at Dellshire Resort. This position protects the property and assets by performing routine patrols, monitoring activity, responding to incidents, and maintaining detailed documentation while exemplifying the resort's values of hospitality, integrity, and professionalism.

Why You'll Love Dellshire

• Competitive pay
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

What You'll Do

• Patrol resort grounds, buildings, and parking areas to detect and prevent unauthorized activity, safety hazards, and security risks.
• Monitor surveillance systems, fire panels, and alarm systems; respond immediately to irregularities or emergencies.
• Greet and assist guests, curators, and vendors with professionalism and courtesy while maintaining confidentiality and composure.
• Respond promptly to medical emergencies, disturbances, and guest or curator concerns, following established safety and incident response procedures.
• Complete detailed incident and shift reports with accuracy and clarity.
• Enforce resort policies, procedures, and safety regulations in a fair and consistent manner.
• Collaborate with management and local authorities as needed in emergency or investigation situations.
• Conduct key control and property access audits.
• Support lost and found procedures and ensure proper handling and documentation.
• Participate in ongoing safety and emergency response