Housekeeper

delawareparkcasinoracing; Wilmington (DE); On-site; USD 28,000 - 36,000; Full time

Job summary

Delaware Park is seeking a dedicated cleaning/maintenance associate to uphold a clean, safe, and entertaining casino environment. You will perform cleaning across public areas, assist with event signage, and support guest relations with a courteous attitude.

The role requires physical mobility to lift up to 40 lbs, stand for long shifts, and flexibility to work evenings, weekends, and holidays. Prior experience in large public-area cleaning is preferred.

Qualifications

• Previous experience in professional office management cleaning environment and/ or cleaning of large public areas facilities.
• Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Lottery during employment.
• Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.
• Must be able to walk and stand for at least a full eight (8)-hour shift.
• Must be able to lift, up to 40 lbs in weight and be able to push or pull up to 50 lbs in weight throughout the shift
• Ability to bend, reach, pull, push, kneel, squat, and grasp as needed.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
• Zone assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control.
• The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory.
• Must be able to handle all types of guest-related situations; relay all guest compliments and complaints to department management.

Responsibilities

• Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Performs public service cleaning duties on the casino floor, restrooms, offices, racing areas, maintenance building compounds, and Food & Beverage Outlets.
• Sweeps, mops, and maintains wall fixtures, picks up and disposes of trash.
• Set-up and removal of special event signage and area closure stations.
• Ability to use mobilized furniture jack and heavy-duty Z Lift.
• Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships.
• Communicates (both written and verbal) with and promotes positive team member and guest relations.
• Maintain professionalism at all times when working with other team members and/or guests.
• Performs all other duties as assigned.

Job description

JOB RESPONSIBILITIES:

• Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount.


• Performs public service cleaning duties on the casino floor, restrooms, offices, racing areas, maintenance building compounds, and Food & Beverage Outlets.


• Sweeps, mops, and maintains wall fixtures, picks up and disposes of trash.


• Set-up and removal of special event signage and area closure stations.


• Ability to use mobilized furniture jack and heavy-duty Z Lift.


• Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships.


• Communicates (both written and verbal) with and promotes positive team member and guest relations.


• Maintain professionalism at all times when working with other team members and/or guests.


• Performs all other duties as assigned.

JOB REQUIREMENTS:

• Previous experience in professional office management cleaning environment and/ or cleaning of large public areas facilities.


• Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Lottery during employment.


• Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.


• Must be able to walk and stand for at least a full eight (8)-hour shift.


• Must be able to lift, up to 40 lbs in weight and be able to push or pull up to 50 lbs in weight throughout the shift


• Ability to bend, reach, pull, push, kneel, squat, and grasp as needed.


• Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.


• Zone assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control.


• The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory.


• Must be able to handle all types of guest-related situations; relay all guest compliments and complaints to department management.

For a full list of our career opportunities, please visit www.DelawareParkCareers.com.