Houseman (Banquet Event Set-Up)

Delaware Park; Wilmington (DE); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Delaware Park in Wilmington, DE is seeking a dedicated Banquet Clerk/Server to arrange and breakdown tables, chairs, linens, bars and other event equipment, and to set up banquet rooms according to event orders and floor plans.

You will assist with turnovers, move equipment, maintain clean and organized spaces, follow safety rules, and adapt quickly to last-minute changes while providing friendly guest service.

Qualifications

• Must be able to complete the background check and licensing process, required by the Delaware Lottery.
• Previous experience in banquets, hospitality, events, housekeeping, food and beverage, or related field is preferred but not required.
• Ability to follow written and verbal instructions, including banquet event orders and room setup diagrams.
• Must be able to walk and stand for at least a full eight-hour shift.
• Must be able to lift up to 75 lbs. and bend, reach, pull, push, kneel, squat, and grasp as needed.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Arrange and break down tables, chairs, linens, staging, bars, and other event equipment.
• Set up banquet rooms and event spaces according to event orders, floor plans, and direction from Banquet Management.
• Assist with room turnovers between events, including clearing, cleaning, and resetting rooms promptly.
• Move furniture, equipment and supplies as needed to prepare for meetings, banquets, conferences, weddings and other special events.
• Ensure banquet rooms and event spaces are clean, organized and properly maintained before, during and after events.
• Assist with the setup and breakdown of buffet stations, beverage stations and other food and beverage service areas.
• Maintain appropriate storage and organization of banquet equipment, furniture, and supplies.
• Inspect tables, chairs, and equipment for cleanliness and damage and report any maintenance or safety concerns to management.
• Assist Banquet Servers and other team members as needed to ensure the smooth execution of events.
• Respond promptly to last-minute setup changes and guest or operational needs.
• Follow all Delaware Park policies and procedures, including safety, sanitation, and proper lifting procedures.
• Maintain a professional, positive, and team-oriented attitude while working with guests, vendors, and fellow team members.
• Maintain professionalism when working with other team members and/or guests.
• Perform other related duties as assigned or requested by the Banquet Manager.

Job description

JOB RESPONSIBILITIES:

• Arrange and break down tables, chairs, linens, staging, bars, and other event equipment.
• Set up banquet rooms and event spaces according to event orders, floor plans, and direction from Banquet Management.
• Assist with room turnovers between events, including clearing, cleaning, and resetting rooms promptly.
• Move furniture, equipment and supplies as needed to prepare for meetings, banquets, conferences, weddings and other special events.
• Ensure banquet rooms and event spaces are clean, organized and properly maintained before, during and after events.
• Assist with the setup and breakdown of buffet stations, beverage stations and other food and beverage service areas.
• Maintain appropriate storage and organization of banquet equipment, furniture, and supplies.
• Inspect tables, chairs, and equipment for cleanliness and damage and report any maintenance or safety concerns to management.
• Assist Banquet Servers and other team members as needed to ensure the smooth execution of events.
• Respond promptly to last-minute setup changes and guest or operational needs.
• Follow all Delaware Park policies and procedures, including safety, sanitation, and proper lifting procedures.
• Maintain a professional, positive, and team-oriented attitude while working with guests, vendors, and fellow team members.
• Maintain professionalism when working with other team members and/or guests.
• Perform other related duties as assigned or requested by the Banquet Manager.

JOB REQUIREMENTS:

• Must be able to complete the background check and licensing process, required by the Delaware Lottery.
• Previous experience in banquets, hospitality, events, housekeeping, food and beverage, or a related field is preferred, but not required.
• Ability to follow written and verbal instructions, including banquet event orders and room setup diagrams.
• Must be able to walk and stand for at least a full eight (8)-hour shift.
• Must be able to lift up to 75 lbs. in weight and ability to bend, reach, pull, push, kneel, squat, and grasp as needed.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
• Zone assignments cover large areas with long walking distances. Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation in climate control.
• Ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory.