Housekeeper

Commonwealth Hotels; Knoxville (TN); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Same-day pay

Flexible spending accounts

Vacation time

Personal days

Holiday pay

Hotel, food & beverage discounts

Job summary

Commonwealth Hotels is seeking a Hotel Housekeeper for the Aloft Knoxville West to maintain high cleanliness standards in guest rooms and public areas. Responsibilities include cleaning, restocking, and reporting maintenance issues while ensuring guest satisfaction.

You will collaborate with team members, follow safety procedures, and support laundry and inventory tasks. Weekend and holiday availability is a plus in this dynamic hotel setting.

Qualifications

• High school diploma or equivalent.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills in engaging with guests and collaborating seamlessly with team members.

Responsibilities

• Clean and sanitize guest rooms including making beds, changing linens, dusting, vacuuming, and cleaning bathrooms.
• Restock guest room amenities such as toiletries, towels, coffee, and other items as needed.
• Inspect rooms to ensure all equipment and furniture are in good condition and report maintenance issues.
• Maintain public areas by assisting in cleaning hallways, lounges, and restrooms as needed.
• Adhere to safety standards and proper cleaning procedures to ensure a safe environment.
• Provide courteous, professional guest service and address requests promptly.
• Handle laundry services: collect, wash, fold, and deliver linens and towels.
• Monitor and report inventory levels of cleaning supplies and amenities.
• Prepare rooms for new guests meeting hotel cleanliness standards.

Skills

Guest satisfaction focus

Time management

Team collaboration

Attention to detail

Education

High school diploma or equivalent

Job description

Join Our Team at the Aloft Knoxville West

The Aloft Knoxville West is seeking a Hotel Housekeeper, Hotel Guest Room Attendant, or Hotel Room Attendant.

About Us

Aloft Knoxville West is a dynamic and energetic hotel where staff members are recognized for their excellence, creating a lively atmosphere. The hotel offers various engaging experiences, including a vibrant WXYZ bar, poolside relaxation, a cozy fire pit, and live music. The inclusive environment attracts a diverse crowd, making it a fun place to work. They are inviting creative and energetic individuals to join their team.

Why This Role

Working as a hotel housekeeper, hotel guest room attendant, or hotel room attendant at Aloft Knoxville West offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.

What's In It for You

• Comprehensive Benefits: Medical, Dental, and Vision
• Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
• Time Off: Vacation, Personal Days, and Holiday Pay
• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses
• Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

Key Responsibilities for the Hotel Housekeeper, Hotel Room Attendant, or Hotel Guest Room Attendant include

• Cleaning and Sanitizing: Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
• Restocking Supplies: Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
• Inspecting Rooms: Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
• Maintaining Public Areas: Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
• Adhering to Safety Standards: Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
• Guest Interaction: Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
• Laundry Duties: Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
• Inventory Management: Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
• Room Setup: Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.

What We Are Looking for in a Hotel Housekeeper, Hotel Room Attendant, and Hotel Guest Room Attendant

• High school diploma or equivalent
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills in engaging with guests and collaborating seamlessly with team members.

Applicants should have the flexibility to work weekends & holidays

Why Commonwealth Hotels

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel

https://www.marriott.com/en-us/hotels/tysal-aloft-knoxville-west/overview/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.