Lead Hotel Executive Housekeeper

Commonwealth Hotels; Knoxville (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Same day pay

Flexible spending accounts

Vacation and holiday pay

Employee discounts

Online training courses

Employee Assistance Program

Job summary

Commonwealth Hotels in Knoxville is seeking a Hotel Executive Housekeeper to lead our busy housekeeping team in the Aloft Knoxville West property. You will drive cleanliness, guest satisfaction, and safe operations in a lively hotel environment.

You will manage staff, training, scheduling, and budget with a focus on quality and collaboration with front desk and maintenance to delight guests, including weekend/holiday coverage.

Qualifications

• High school diploma or equivalent.
• Experience as Executive Housekeeper or similar role preferred.
• Strong focus on guest satisfaction and quality.

Responsibilities

• Lead housekeeping staff: hiring, training, scheduling, and evaluating performance.
• Ensure guest rooms, public areas, and back-of-house spaces meet cleanliness standards.
• Manage the housekeeping budget: labor, supplies, and amenities.
• Oversee inventory of supplies with proper controls and usage.
• Develop and enforce policies to maintain high cleanliness and safety standards.
• Collaborate with maintenance and front desk for smooth operations and guest satisfaction.
• Address guest complaints related to housekeeping promptly.
• Ensure compliance with health and safety regulations and proper use of chemicals/equipment.
• Regularly inspect areas to identify and address issues.
• Foster a positive work environment with ongoing training and development.

Skills

Leadership

Staff supervision

Guest satisfaction

Time management

Guest relations

Education

High school diploma or equivalent

Job description

Commonwealth Hotels in Knoxville is seeking a Hotel Executive Housekeeper to lead our busy housekeeping team in the Aloft Knoxville West property. You will drive cleanliness, guest satisfaction, and safe operations in a lively hotel environment.

You will manage staff, training, scheduling, and budget with a focus on quality and collaboration with front desk and maintenance to delight guests, including weekend/holiday coverage.