Housekeeper

Riverside-Casino-; Iowa; In loco; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off (20 hours on hire)

Descrizione del lavoro

Riverside Casino & Golf Resort in Iowa seeks a dedicated Housekeeper to maintain cleanliness of guest rooms, corridors, and public areas, ensuring a superior guest experience. The role emphasizes efficient service, attention to detail, and consistent quality.

The position requires prior housekeeping experience, strong interpersonal skills, and the ability to work under time pressure. Full-time schedule includes weekends and holidays, with competitive pay and 20 hours of PTO upon hire.

Competenze

• Effective interpersonal and communication skills.
• Maintain courteous and effective working relationships with others.
• Ability to work under time pressure with a positive attitude.
• Prior housekeeping or equivalent cleaning experience.

Mansioni

• Perform cleaning in all hotel areas including guest rooms, corridors, and public spaces using mops, vacuums, and dusting.
• Replenish guest rooms with needed amenities and linens and remove used items.
• Provide exceptional customer service to internal and external guests.
• Resolve problems quickly and accurately, and follow directions thoroughly.
• Operate under time pressure in a busy environment.
• Answer guest questions about local area facilities and points of interest.
• Collaborate with supervisor/manager to resolve guest requests or complaints.
• Work cohesively with a team to accomplish assigned duties.

Conoscenze

Interpersonal skills

Communication skills

Teamwork

Descrizione del lavoro

The Housekeeper is responsible for ensuring the cleanliness of guest rooms, floor corridors, and public areas. This position has a direct impact on the guest experience, so the associate must be focused on providing efficient services and the highest levels of quality.

Essential Functions

• Perform cleaning in all areas of hotel by mopping, vacuuming, dusting, making beds, and other duties as assigned.
• Replenish guest rooms with needed amenities and linens, and remove used items.
• Provide exceptional customer service to all internal and external customers.
• Resolve problems quickly and accurately, and follow directions thoroughly.
• Perform functions under frequent time pressure in an interruptive environment.
• Answer questions for guests regarding local area facilities and points of interest.
• Work with supervisor/manager, if necessary, to resolve any guest requests or complaints.
• Work cohesively with a team to accomplish assigned duties,

Required

• Effective interpersonal and communication skills.
• Maintain courteous and effective working relationships with others.
• Ability to work under time pressure with a positive attitude.
• Prior Housekeeping or equivalent cleaning experience.

Schedule

Full time, including days, weekends and holidays

$16.00/hour (including premium pay) with 20 hours of Paid Time Off upon hire

Riverside Casino & Golf Resort ® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.