Elevate Guest Experience: Housekeeper

Riverside Casino & Golf Resort; Iowa; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off (20 hours on hire)

Job summary

Riverside Casino & Golf Resort in Iowa seeks a dedicated Housekeeper to maintain cleanliness of guest rooms, corridors, and public areas, ensuring a superior guest experience. The role emphasizes efficient service, attention to detail, and consistent quality.

The position requires prior housekeeping experience, strong interpersonal skills, and the ability to work under time pressure. Full-time schedule includes weekends and holidays, with competitive pay and 20 hours of PTO upon hire.

Qualifications

• Effective interpersonal and communication skills.
• Maintain courteous and effective working relationships with others.
• Ability to work under time pressure with a positive attitude.
• Prior housekeeping or equivalent cleaning experience.

Responsibilities

• Perform cleaning in all hotel areas including guest rooms, corridors, and public spaces using mops, vacuums, and dusting.
• Replenish guest rooms with needed amenities and linens and remove used items.
• Provide exceptional customer service to internal and external guests.
• Resolve problems quickly and accurately, and follow directions thoroughly.
• Operate under time pressure in a busy environment.
• Answer guest questions about local area facilities and points of interest.
• Collaborate with supervisor/manager to resolve guest requests or complaints.
• Work cohesively with a team to accomplish assigned duties.

Skills

Interpersonal skills

Communication skills

Teamwork

Job description

Riverside Casino & Golf Resort in Iowa seeks a dedicated Housekeeper to maintain cleanliness of guest rooms, corridors, and public areas, ensuring a superior guest experience. The role emphasizes efficient service, attention to detail, and consistent quality.

The position requires prior housekeeping experience, strong interpersonal skills, and the ability to work under time pressure. Full-time schedule includes weekends and holidays, with competitive pay and 20 hours of PTO upon hire.