Housekeeper

Hampton Inn Albany - Western Ave/University Area; City of Albany (NY); On-site; USD 28,000 - 35,000; Full time

Job summary

Hampton Inn Albany - Western Ave/University Area is looking for an enthusiastic Housekeeping Attendant. The ideal candidate will be responsible for cleaning guest rooms, maintaining hotel cleanliness standards, and responding to guest requests to ensure exceptional service.

The role requires teamwork, friendly interactions with guests, and the ability to handle physical tasks. Candidates should have at least one year of experience in a hotel service environment. This position may require working on weekdays, weekends, and holidays.

Qualifications

• Minimum of 1 year of experience in a hotel services environment preferred.
• Good reading, writing, and oral communication skills.
• Ability to handle physical demands such as lifting and bending.

Responsibilities

• Clean guest rooms and ensure brand cleanliness standards.
• Respond to guest requests and maintain guest satisfaction.
• Report maintenance deficiencies and assist in public area cleanliness.

Skills

Friendly and professional demeanor

Ability to work with a team

Multitasking skills

Job description

Hampton Inn Albany Western Ave / SUNY is seeking an enthusiastic and energetic Housekeeping Attendant! As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service.

Job Requirements

• Greets guests in a friendly and professional manner
• Maintains brand and company standards for cleanliness in hotel guest areas
• Clean guest rooms; removal and stocking of linen, dust and sanitizes all areas of the guest room
• Makes bed, vacuums carpets, and cleans tile areas in guest rooms
• Reports maintenance deficiencies to maintain compliance with brand standards
• Uses chemicals, cleaners, and cleaning equipment properly
• Ensures cleanliness of public areas of the hotel

Additional Requirements

• Good reading, writing, and oral skills
• A minimum of 1 year of experience in a hotel services environment preferred
• Friendly and dynamic individual and loves working with people
• Ability to maintain a good working relationship with other associates by promoting teamwork
• Ability to multi-task

Standards

• Able to work alone without direct supervision
• Demonstrate a high degree of drive and determination
• Constantly recommend service and product improvement to better the operation
• Keep the work area clean and tidy at all times
• Attend all required meetings
• Follow proper payroll and uniform procedures
• Properly handle and report associate and guest accidents
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
• Assist with responsibilities and duties in other departments and as assigned by management
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
• Weekdays, weekends, and holidays required

Physical Demand

• Continuous standing and moving during shift
• Lifting/pushing/pulling/carrying required up to 30 lbs
• Bending/kneeling required

The Hampton Inn Albany Western Ave is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.