Housekeeper

Generation Hospitality; Billings (MT); On-site; USD 17,000 - 24,000; Full time

Job summary

Generation Hospitality Group is seeking a reliable Housekeeper to maintain clean, safe, and welcoming spaces across guest rooms and common areas in our Billings property. You will follow established cleaning standards, restock supplies, report maintenance issues, and work both independently and with a team.

This full-time hourly role may include weekends and holidays, requires attention to detail and a courteous, professional demeanor.

Qualifications

• Experience in housekeeping preferred but training may be provided.
• Ability to understand and follow written and verbal instructions in English.
• Strong attention to detail and commitment to cleanliness.
• Physical ability to perform repetitive tasks, including standing, walking, bending, lifting.
• Willingness to work a full-time hourly schedule, including weekends and holidays.
• Reliable, punctual, and able to manage time effectively.
• Ability to work independently or as part of a team.
• High school diploma preferred, location-dependent.

Responsibilities

• Clean and maintain assigned guest rooms, common areas, and workspaces.
• Dust, sweep, mop, vacuum, disinfect surfaces, and polish furniture.
• Change and make beds, replace linens and towels, ensure amenities are stocked.
• Sanitize bathrooms and floors.
• Remove trash and recyclables following disposal procedures.
• Replenish cleaning supplies and amenities as needed.
• Inspect rooms for damage or safety hazards and report issues.
• Follow safety, sanitation, and infection-control guidelines.
• Operate cleaning equipment safely and keep them maintained.
• Adhere to schedules and productivity targets.
• Respond to guest or staff requests for linens or cleaning.
• Secure rooms and storage areas and follow lost-and-found procedures.
• Support deep-cleaning projects and seasonal tasks.
• Work cooperatively with team members and supervisors.

Skills

Attention to detail

Reliability

English proficiency

Education

High school diploma or equivalent

Job description

About this position

About Generation Hospitality

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.

About The Role

As a Housekeeper in our Housekeeping department, you will play a key role in creating a clean, safe, and welcoming environment for all guests and staff. This hourly, full-time position is hands-on and focused on delivering high standards of cleanliness, organization, and attention to detail across assigned areas. You will work both independently and as part of a team to complete daily cleaning tasks, support special projects, and uphold our standards of quality, safety, and service. This role requires reliability, a strong work ethic, and the ability to follow established procedures while providing courteous, professional service.

What You'll Do

• Clean and maintain assigned guest rooms, common areas, and workspaces according to established standards and checklists.
• Perform tasks such as dusting, sweeping, mopping, vacuuming, disinfecting surfaces, and polishing furniture and fixtures.
• Change and make beds, replace linens and towels, and ensure all amenities are clean, stocked, and presented properly.
• Clean and sanitize bathrooms, including sinks, toilets, showers, bathtubs, mirrors, and floors.
• Remove trash and recyclables from rooms and common areas, following proper disposal and recycling procedures.
• Replenish supplies such as toiletries, tissue, soap, cleaning products, and other housekeeping items as needed.
• Inspect rooms and areas for damage, maintenance issues, or safety hazards and promptly report them to the appropriate personnel.
• Follow all safety, sanitation, and infection control guidelines, including proper use of cleaning chemicals and equipment.
• Operate housekeeping equipment (e.g., vacuum cleaners, floor cleaners, carts) safely and maintain them in clean working condition.
• Adhere to daily schedules and productivity expectations while maintaining high quality standards.
• Respond to guest or staff requests for additional linens, amenities, or cleaning in a timely and professional manner.
• Secure rooms and storage areas, ensuring that keys, equipment, and supplies are properly stored and accounted for.
• Follow lost and found procedures when personal items are discovered in rooms or public areas.
• Support deep-cleaning projects, seasonal cleaning tasks, and special assignments as directed by supervisors.
• Work cooperatively with team members and supervisors to meet department goals and maintain a positive work environment.

Qualifications

• Previous housekeeping, janitorial, or custodial experience preferred but not always required; training may be provided.
• Ability to understand and follow written and verbal instructions in English.
• Strong attention to detail and commitment to cleanliness, organization, and safety.
• Physical ability to perform repetitive tasks, including standing, walking, bending, lifting, and carrying up to [X] lbs (or as required by the role).
• Willingness to work a full-time hourly schedule, which may include weekends, holidays, and varying shifts as needed.
• Reliable, punctual, and able to manage time effectively to complete assigned tasks.
• Ability to work independently with minimal supervision and as part of a team.
• Comfort working with standard cleaning chemicals and equipment while following all safety and usage guidelines.
• Professional, courteous demeanor with a focus on respectful interaction with guests, visitors, and staff.
• High school diploma or equivalent preferred, but not always required depending on experience and location.
• Eligibility to work in the country of employment and ability to meet any additional site-specific requirements.

The pay range for this role is:

15 - 15 USD per hour(Hilton Garden Inn Billings)