Housekeeping Supervisor

Hyatt Place Lincoln NE; Lincoln (NE); On-site; USD 22,041 - 30,307; Part time

Benefits offered by this job

Restaurant discount

Employee recognition

Job summary

Generation Hospitality Group seeks a hands-on Housekeeping Supervisor to lead daily operations, train staff, and ensure a clean, safe environment for guests and staff. You will support the Housekeeping Manager, manage schedules, and step in as needed.

You will also participate in room cleaning, inspect areas for cleanliness and safety, and enforce company policies and standards while coordinating with other departments on daily operations.

Qualifications

• Experience in a hotel, resort, or similar environment.
• Proven supervisory or team lead background.
• Ability to train, mentor, and motivate staff to meet quality standards.
• Strong attention to detail and organizational skills.
• Ability to work weekends and flexible hours.
• Physically capable of standing, lifting, and cleaning tasks.
• Clear English communication, both written and spoken.

Responsibilities

• Oversee daily housekeeping operations and maintain cleanliness to standards.
• Train, coach, and develop housekeeping staff on procedures and safety.
• Create, adjust, and communicate staff schedules including weekend coverage.
• Act as person in charge when the Housekeeping Manager is away.
• Assist with cleaning guest rooms and public areas as needed.
• Inspect rooms and public areas for cleanliness and safety, report issues.
• Organize supplies, storage, and carts for efficiency and safety.
• Monitor inventory of linens and amenities; notify replenishment needs.
• Handle guest housekeeping requests professionally and promptly.
• Ensure adherence to company policies and sanitation standards.
• Collaborate with other departments on operations and projects.
• Assist onboarding and ongoing training for new staff.

Skills

Supervisory experience

Training and mentoring

Staff scheduling

Quality and safety standards

Communication in English

Organization and time management

Physical stamina

Problem solving

Job description

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.

About The Role

The Housekeeping Supervisor in the Housekeeping department is a hands‑on, hourly, part‑time role responsible for overseeing daily housekeeping operations to ensure a consistently clean, safe, and welcoming environment for guests and staff. This position supports the Housekeeping Manager by training and developing team members, coordinating work schedules, inspecting guest rooms and public areas, and stepping in as the primary leader when the Housekeeping Manager is away. The Housekeeping Supervisor is expected to lead by example, actively participate in room cleaning and organizing tasks, uphold quality and safety standards, and work weekends as needed to meet operational demands.

What You Will Do

• Supervise daily housekeeping operations, ensuring all assigned areas are cleaned and maintained to established standards.
• Train, coach, and develop housekeeping staff on cleaning procedures, safety protocols, and service standards.
• Assist with creating, adjusting, and communicating staff schedules to meet business and staffing needs, including weekend coverage.
• Serve as the person in charge when the Housekeeping Manager is away, making operational decisions and responding to issues as they arise.
• Clean guest rooms and public areas as needed, ensuring all tasks are completed efficiently and thoroughly.
• Inspect rooms and common areas for cleanliness, maintenance issues, and overall presentation, providing feedback and follow‑up as required.
• Organize housekeeping supplies, storage areas, and carts to maintain an orderly, efficient, and safe work environment.
• Monitor inventory levels of linens, amenities, and cleaning supplies and communicate replenishment needs to the Housekeeping Manager.
• Address guest requests and concerns related to housekeeping in a professional and timely manner.
• Ensure all housekeeping team members follow company policies, safety guidelines, and sanitation standards.
• Collaborate with the Housekeeping Manager and other departments to support smooth daily operations and special projects.
• Assist in onboarding new housekeeping team members and supporting ongoing training initiatives.

Qualifications

• Previous housekeeping experience in a hotel, resort, or similar environment.
• Prior experience in a supervisory or team lead role preferred.
• Ability to train, mentor, and motivate staff to meet quality and productivity standards.
• Strong attention to detail with a commitment to high standards of cleanliness and organization.
• Ability to work weekends and flexible hours as required by the operation.
• Comfortable performing physically demanding tasks, including standing for long periods, lifting, bending, and carrying supplies or equipment.
• Effective communication skills in English, both verbal and written.
• Strong organizational and time‑management skills, with the ability to prioritize and delegate tasks.
• Dependable and self‑motivated, able to work independently when the Housekeeping Manager is away.
• Basic problem‑solving skills and the ability to handle guest concerns professionally and promptly.
• Knowledge of cleaning techniques, equipment, and safe handling of cleaning chemicals.
• Eligibility to work in the relevant jurisdiction and ability to pass any required background checks.

The pay range for this role is: