Housekeeper

Generation Hospitality; Provo (UT); On-site; USD 22,000 - 25,000; Full time

Job summary

Generation Hospitality in Provo Marriott is seeking a reliable Housekeeper to maintain the cleanliness and presentation of guest rooms and public areas, ensuring guests enjoy a welcoming stay.

The role includes cleaning duties, linen handling, reporting maintenance issues, and providing professional service, with a flexible schedule including weekends and holidays.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Lift, push, or pull up to 30 lbs.
• Flexible hours including weekends and holidays.

Responsibilities

• Clean and service assigned guest rooms and suites, including beds, dusting, vacuuming, bathrooms, restocking amenities, and trash removal.
• Maintains cleanliness in public areas (lobbies, corridors, elevators, restrooms, stairwells).
• Stock and organize housekeeping carts and storage areas to standard.
• Report maintenance issues and safety hazards promptly.
• Follow sanitation and safety procedures for a clean and safe environment.

Skills

Strong communication skills

Interpersonal skills

Customer service orientation

Ability to stand/walk for long periods

Education

High school diploma or equivalent

Job description

About this position

About Generation Hospitality

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.

The Housekeeper is responsible for maintaining the cleanliness, order, and presentation of guest rooms and public areas in accordance with Generation Hospitality Group’s standards. This position ensures that guests experience a clean, comfortable, and welcoming environment throughout their stay.

Essential Duties and Responsibilities:

• Clean and service assigned guest rooms and suites including making beds, dusting, vacuuming, cleaning bathrooms, restocking amenities, and removing trash.
• Maintain cleanliness in assigned public areas, including lobbies, corridors, elevators, restrooms, and stairwells.
• Ensure all housekeeping carts and storage areas are stocked, organized, and maintained to company standards.
• Report maintenance issues, safety hazards, and lost and found items promptly to the appropriate departments.
• Follow all sanitation and safety procedures to ensure a clean and safe environment for guests and team members.
• Handle all linen according to departmental policies, including sorting, folding, and restocking.
• Comply with Generation Hospitality Group's grooming standards, policies, and procedures.
• Provide professional and courteous service to guests, responding promptly to guest requests and inquiries.
• Adhere to time and attendance policies and maintain proper use of housekeeping checklists and room assignment sheets.

Qualifications:

• High school diploma or equivalent preferred.
• Prior housekeeping or janitorial experience in a hotel or similar environment is preferred but not required.
• Ability to stand, walk, bend, kneel, and reach for extended periods of time.
• Ability to lift, push, or pull up to 30 lbs.
• Strong communication and interpersonal skills.
• Fast-paced, guest-centric environment.
• Must be available to work flexible hours including weekends and holidays.
• May be exposed to cleaning chemicals and equipment noise.

Work Environment:

• Fast-paced, guest-centric environment.
• Must be available to work flexible hours including weekends and holidays.
• May be exposed to cleaning chemicals and equipment noise.

The pay range for this role is:
16 - 18 USD per hour(Provo Marriott)