House Person

ROCKVILLE PADONIA ENTERPRISES LLC; Cockeysville (MD); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

Baywood is seeking a diligent housekeeping attendant to perform routine cleaning and servicing duties across guest areas, ensuring comfort and convenience for guests. Responsibilities include cleaning restrooms, windows, elevators, and corridors, restocking supplies, and assisting with bed making and room cleaning as directed by the Housekeeper.

Candidate must read chemical labels, follow SDS and safety guidelines, and communicate effectively with guests and team.

Formación

• Ability to read and understand chemical labels and Safety Data Sheets (SDS).
• Ability to gain knowledge of applicable franchise standards and procedures.
• Ability to communicate effectively with guests and co-workers.
• Ability to work with minimal or no supervision.

Responsabilidades

• Clean drink and vending machines and surrounding areas.
• Empty all trash receptacles in corridors and public areas.
• Clean exterior walkways, stairways, railings, and exit doors.
• Clean and disinfect lobby bathrooms and mirrors.
• Washes windows and maintains scheduled window cleaning.
• Assist with making beds and cleaning rooms as instructed by Housekeeper.
• Deliver room service and pick up trays when needed.

Conocimientos

Safety Data Sheets

Chemical labels understanding

Guest communication

Independent work

Physical stamina

Educación

High school education (grade 9) preferred

Descripción del empleo

Summary

Performs routine duties in the cleaning and servicing of any area which may be assigned; supplies area with items which are required for the convenience and comfort of the guest.

Job Duties

• Cleans drink and vending machines and all surrounding areas.
• Empties all trash receptacles and ashtrays in corridors and public areas.
• Cleans all outside area walkways; sweeps stairways and landings; cleans railings and washes all EXIT doors.
• Cleans public restrooms.
• Washes windows as per schedule. (Using Housekeeper’s Report Form, sets schedule for window cleaning using dates as record.)
• Cleans elevators, tracks, chrome, and stainless steel at each landing.
• Spot-cleans walls and doors; removes cobwebs; cleans fire extinguisher areas.
• Wipes baseboards, railings, telephones, walls, vending areas, exit doors.
• Collects soiled linen from Room Attendant carts and delivers to area assigned.
• Vacuums all inside corridors and shampoos carpets.
• Assists in keeping all storage areas and linen rooms clean. Assists Housekeeper in checking supplies, opening cartons, and placing supplies neatly on shelves.
• Assists in making beds and cleaning rooms (flips mattresses periodically when necessary), as instructed by Housekeeper.
• Delivers room service and picks up room service trays when needed, where applicable.
• Delivers cribs and rollaway beds to guest rooms.
• Patrols pool area – cleans tables, empties garbage, removes used towels and replaced as necessary, cleans workout facilities.
• Reports to Housekeeper any necessary information.
• Removes dirty linen.
• Inspect exterior of building including parking lot for trash, empties receptacles, removes cigarette butts.
• Inspects marketing collateral, replacing expired or damaged items.
• Cleans and disinfects lobby bathrooms including: basin, toilet, tile, flooring, and walls using approved cleaning chemicals.
• Cleans mirrors, windows, vent cover, glass doors.
• Reports items that require repair or additional cleaning to the appropriate person/department.
• Restocks housekeeping cart.
• Vacuums hallways.
• Turns in all lost and found articles immediately as per proper procedure.
• Operates a light vacuum cleaner
• Collects soiled linen from Room Attendant carts and delivers to area assigned.
• Collects trash from Room Attendant carts, discarding them in main trash receptacle.
• Assists in making beds and cleaning rooms (flips mattresses periodically when necessary), as instructed by Housekeeper.
• Assists with deep cleaning efforts including moving furniture, shampoo carpets.
• Assists in keeping all storage areas and linen rooms clean. Checks supplies, opening cartons, and placing supplies neatly on shelves.
• Assists engineer with handling items/equipment which require team lifting.
• Additional duties may be added at any time at the discretion of management.

Mailbox Ambassador Behavior

• Maintains a professional image, including grooming, verbiage, and body language, at all times.
• Warmly greets both guests and coworkers (using the 10/5, first & last rule) every time they come in contact.
• Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.
• Fosters teamwork by offering assistance to others, as needed.

• Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department.
• Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.
• Recommends other Baywood properties to our guests, when appropriate.
• Makes a genuine effort to identify and seize each golden opportunity to WOW the guest! demonstrating our motto ‘It’s Better at Baywood!'

Skills/Qualifications

Educational/Vocational Preparation:

• Some high school education (grade 9) preferred

Additional Skills:

• Ability to read and understand and communicate chemical labels, and Safety Data Sheets, Instructions.
• Ability to gain knowledge of applicable franchise standards and procedures.
• Ability to complete applicable housekeeping forms and to communicate any problems and/or unusual conditions to management
• Ability to read and comprehend manuals
• Ability to positively communicate with guests and co-workers.
• Ability to work within scheduling guidelines.
• Ability to work with minimal or no supervision
• Ability to follow schedule and ability to perform physical labor.
• Ability to read and understanding chemical labels, and Safety Data Sheets, Instructions.
• Requires ability to perform light to moderately heavy housekeeping duties using the approved chemicals and equipment

Physical Demands

• Walking and Standing: 100%
• Must be able to carry 50 lbs. up to 25 feet.
• Lifting, Push/Pull: 90%
• Ability to lift up to 30 lbs. regularly.
• Must be able to lift 50 lbs. to the waist, chest, and above the head.
• Ability to push housekeeping or laundry cart regularly.
• Sitting: none
• Bending, Stooping, Reaching: 90% (throughout the entire shift).
• Must be able to bend at the knees with up to 50 lbs., standing to an upright position.
• Driving: none
• Traveling: none

Environmental Conditions

• Inside: Protection from weather conditions, but not necessarily from temperature changes.
• Outside: Some exposure to weather conditions (cleans parking lot), may assist maintenance during inclement weather.