House Manager (OPS)

The University of North Florida Board of Trustees; United States; On-site; USD 19,000 - 28,000; Part time

Job summary

The University of North Florida Board of Trustees is seeking a Front of House Supervisor for the Fine Arts Center-OPS. You will oversee Front of House activities during events in the Lazzara Performance Hall and Robinson Theater, supervise usher staff, and coordinate client contacts.

Responsibilities include setting up and breaking down lobby/front-of-house areas, managing concessions, and communicating with backstage crews to ensure safety and smooth operations. A flexible schedule is required.

Qualifications

• Flexible schedule required for day, night, and weekend events.
• Oversee Front of House and supervise usher staff.
• Must pass background check and may require a credit check.
• Title IX reporting obligations may apply.

Responsibilities

• Oversee Front of House activities at events in the Fine Arts Center venues.
• Supervise usher staff and act as point of contact for clients during events.
• Set up and break down activities in lobby/front-of-house areas and manage concessions.
• Communicate with backstage crew during events and ensure health and safety standards.
• Troubleshoot issues during events and greet patrons warmly.

Skills

Friendly and courteous

Positive attitude

Punctual

Reliable

Prioritize and respond to multipledem

Customer service-oriented

Enforce rules diplomatically

Job description

Department Fine Arts Center-OPS Compensation $17.00 Hourly

Required Qualifications

• Friendly and Courteous
• Positive Attitude
• Punctual
• Reliable
• Able to prioritize and respond to multiple demands
• Customer service-oriented
• Able to enforce rules in a diplomatic manner

MUST have a flexible schedule; events can be held during the day, at night, and on weekends.

Responsible for overseeing Front of House activities at events hosted in the Fine Arts Center's venues, which include the 1,300-seat Lazzara Performance Hall and the 700-seat Robinson Theater. Duties include supervising usher staff, acting as point of contact for clients during events, setting up and breaking down activities occurring in the lobby or other front-of-house areas, and managing the concession stand. Communicates with backstage crew throughout the event, manages compliance of the theater's health and safety standards, troubleshoots challenges during events, and greets patrons in a friendly and helpful manner.

Preferred Qualifications

Some theater experience desired

Statement(s) of Understanding

This position requires a background check. In conjunction with the University's policy, this position may also require a credit check. The holder of this position is designated as a "Responsible Employee" pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University's Title IX Administrator or any divisional Title IX Coordinator

Equal Opportunity

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation. Carnegie UNF is a Carnegie Community Engaged Institution. This designation celebrates the University's collaboration with community partners from the local to the global level. It reflects UNF's mission to contribute to the public good and prepare educated, engaged citizens. At the University of North Florida, we believe in empowering our employees to thrive both professionally and personally. Whether you’re advancing research, supporting students, or driving innovation, you’ll be part of a dynamic community that values collaboration, growth, and meaningful impact. Discover a career that makes a difference-right here in Jacksonville. NOTICE: At this time, UNF cannot consider candidates who require H-1B visa sponsorship, regardless of current visa status.