House Manager - Family Shelter FT

Kids for the Future; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Heading Home in Boston, MA is seeking a Full-Time, hourly House Manager to run the Shelter program under the supervision of the Program Manager. The role emphasizes resident support and enforcement of house rules.

You will admit residents, help maintain daily logs, and ensure supplies and meals are available. Monday–Friday, 8:00 AM–4:00 PM, at $21.21 per hour, with a November 2026 start.

Qualifications

• Experience working with homeless individuals or at-risk populations.
• Ability to work independently and use sound judgment in crises and communicate effectively.
• Physical ability to ascend/descend stairs and move equipment up to 25 lbs.

Responsibilities

• Manages the operations of the program during the day.
• Admits residents and assesses suitability for shelter placement.
• Ensures supplies and meals are available for residents.
• Maintains staff logs and attends scheduled meetings.
• Adheres to agency policies, procedures and rules.
• Performs other tasks as assigned by Program Coordinator.

Job description

• Location NA,Dorchester, MA, 02124,United States
• Base Pay $21.21 - $21.21 / Hour
• Job Category Direct Care
• Employee Type FT Non-Exempt
• Manage Others No

Heading Home's mission is to prevent and end homelessness. Through personalized support and shelter, as well as larger advocacy and affordable housing work, we provide stability and foster the independence every family and individual needs to thrive.

Founded in 1974, Heading Home is a leading provider of housing and support services for low and extremely low-income individuals and families currently or formerly experiencing homelessness in Eastern Massachusetts. For over 50 years, we have successfully helped thousands of people end their homelessness.

As an agency, our services are diverse; we provide emergency, transitional, permanent and affordable housing, and support services, to low-income individuals and families.

We are proud to share that for 17 years running, 90%+ of Heading Home's clients retained permanent housing. Last year, 97% of Heading Home clients remained housed after one year.

Job Title: House Manager
Reports To: Program Coordinator
Job Location: Boston, MA
Position Type: Full-Time; Hourly Non-Exempt
Shift:Monday - Friday - 8:00 AM to 4:00 PM
Salary Range: $21.21/ hr.

Start Date: November, 2026

Overview

The Full-Time House Manager runs the Shelter program under the supervision of the Program Manager/Coordinator. House Managers are responsible for ensuring that the house runs smoothly according to the program guidelines and structure. They are available to the residents for support, and are responsible for enforcing all of the rules and policies of the house.

Essential Job Functions

• Manages the operations of the program during the day.
• Responsible for admitting residents as they enter shelter with Heading Home, and ensuring the appropriateness of each resident for placement at the Shelter
• Responsible for making supplies available, including food for the resident’s snacks and lunches
• Reads and updates staff logs with any and all-important information that occurs during their shift
• Maintains appropriate logs of evening and weekend activities
• Attends scheduled staff meetings
• Adheres to all agency and program policies, procedures and rules
• Performs other tasks as assigned by Program Coordinator

EEO STATEMENT

Heading Home, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Requirements

• Previous work with homeless individuals and/or families, disabilities or other at-risk populations
• Ability to work alone and handle crises with good judgment, adequate communication skills – both written and oral
• Must be able to occasionally ascend/descend stairs up to three or more sets, frequently move equipment weighing up to 25 lbs., and remain in a stationary position 50% of the time