House Manager Career -experienced CNA - Hillsborough County

5 Star Cares; Lutz (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

5 Star Cares is hiring two dependable House Managers to oversee daily group home operations, supervise staff, support residents, and maintain compliance with agency policies and applicable licensing requirements.

The ideal candidate has residential care experience, strong leadership skills, and a commitment to providing safe, respectful, person-centered care. Hours 8a-430p; O/C duties; reporting to Assistant Director of Operations.

Qualifications

• Minimum 2 years of supervisory/lead/management experience in group home or residential care.
• Strong communication, organization, leadership, and problem-solving skills.
• Current CNA license and valid driver's license.
• Able to lift and move up to 50 lbs and pass required background checks.
• High school diploma or GED.

Responsibilities

• Oversee daily group home operations and supervise staff.
• Coordinate services and ensure timely delivery to residents.
• Recruit, interview, and onboard new staff.
• Maintain accurate resident and staff documentation.
• Ensure policy compliance and safety procedures are followed.
• Support residents with disabilities and monitor well-being.
• Communicate with leadership, families, and providers.
• Attend required trainings and meetings.
• Promote teamwork and a positive environment.
• Schedule appointments and transportation as needed.

Skills

Supervisory experience

Leadership

Communication

Organization

Problem-solving

Teamwork

Education

High school diploma or GED

CNA license

Valid Driver's License

Job description

Are you a born leader? Do you have supervisory, management or leadership experience?

5 Star Cares provides support to individuals who have developmental disabilities and/or intellectual disabilities to live a meaningful life in both home and community settings. We do this through a focus on Person-Centered practices.

We specialize in providing care to patients that have intellectual and developmental disabilities with moderate to severe nursing needs. We provide 24-hour nursing care by our nursing staff who assist with a variety of medical needs. We provide the same level of care as an Intermediate Care Facility (ICF). Some of our patients receive care for G/J-tubes, total parenteral nutrition (TPN), ventilator care, and diabetes. We have low patient-to-staff ratios of 1:6 in most cases and we are considered a less restrictive environment than a nursing home or an ICF. Our patients range in age is from 10 years to 90+ years, requiring 24-hour nursing care.

House Manager – Full-Time (2 Open Positions)

Company: 5 Star Cares
Department: Residential Operations
Reports To: Assistant Director of Operations

Position Summary

5 Star Cares is hiring two dependable, experienced House Managers to oversee daily group home operations, supervise staff, support residents, and maintain compliance with agency policies and applicable licensing requirements.

The ideal candidate has residential care experience, strong leadership skills, and a commitment to providing safe, respectful, person-centered care.

Key Responsibilities

• Oversee daily group home operations and maintain a safe, clean, organized environment. Supervise staff, monitor attendance and performance, and promote accountability
• MUST be available for O/C duties
• Hours 8a-430p
• Monitor, coordinate and assure all services to the individuals are delivered, communicated, and coordinated on a daily basis.
• Responsible for scheduling and conducting all mandatory in-services
• Ensure resident and personnel files are accurate, complete, organized, and up to date.
• Ensure staff follow agency policies, service plans, documentation requirements, and reporting procedures.
• Support residents with intellectual and developmental disabilities and/or mental health needs.
• Monitor resident well-being and report concerns, incidents, and changes promptly.
• Assist with staff onboarding, training, coaching, and performance management.
• Communicate effectively with agency leadership, clinical staff, families, and authorized service providers.
• Complete assigned administrative tasks and meet required deadlines.
• Interviewing, hiring and completing alt onboarding paperwork
• Effective communication between multi-disciplinary Health Care point of contacts, families, and state agency representatives.
• Assure the coordination and communication of changes in services, hospitalizations, and other issues.
• Schedules onsite and offsite appointments and transportation for clients as needed.
• Monitor and manage the cleanliness, organization, and upkeep of the home. Assure compliance with emergency procedure requirements.
• Promote a positive cooperative relationship with staff.
• Attend required in-service training, staff meetings and other agency events.
• Maintains organized and thorough documentation including all pertinent client information and documents.
• Performs other duties as assigned.
• Must be dependable, reliable, team-player, leader.

Required Qualifications

• High school diploma or equivalent.
• At least 2 years of supervisory/lead/management experience, including 1 year in a group home or residential care setting.
• Strong communication, organization, leadership, and problem-solving skills.
• Basic computer skills and the ability to maintain accurate electronic records.
• High School Diploma or GED required.
• Current and valid CNA licenses
• Valid Drivers’ License
• Must be able to lift and move up to 50 lbs
• Eligible to complete an AHCA Level 2 Background Screening Florida Care Provider Background Screening Information (House Bill 531): https://info.flclearinghouse.com

• Local Laws

Certifications and Training

• Current CPR and First Aid certifications, or ability to obtain and maintain them as required.
• Willingness to complete required behavioral support, de-escalation, and agency-specific training.

Carkister Oliver
HR Manager / Recruiter
5 Star Cares

Call or Text: [phone]

Monday–Friday | 10:00 AM – 4:00 PM