House Manager at Home of Guiding Hands El Cajon, CA

Home of Guiding Hands; El Cajon (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Home of Guiding Hands in El Cajon, CA is seeking a House Manager to lead a team of Direct Support Professionals and Residential Facilitators. You will ensure a safe, person-centered home for up to six adults with developmental disabilities, coordinating care with the Case Manager and QIDP.

The role requires supervision, scheduling, training support, and adherence to health and safety protocols. A driver’s license, CPR/First Aid, and Pro-Act certifications are preferred; high school diploma or

Qualifications

• Ability to read, write, and understand English.
• Familiarity with using computers, tablets, and smartphones.
• Knowledge of applicable State and Federal regulations preferred.
• Ability to operate an agency vehicle to transport clients.

Responsibilities

• Oversees daily routines for clients and staff, ensuring policy compliance.
• Coordinates open shifts and staff scheduling in CM's absence; supports training.
• Provides client care including daily living activities and health-related tasks.
• Maintains facility operations: cleanliness, safety, inventory, and equipment checks.
• Completes daily documentation and reports injuries; maintains logs and monthly reconciliations.

Skills

English literacy

Technology familiarity

Regulations knowledge

Driver's license

Education

High School Diploma or GED

Job description

House Manager at Home of Guiding Hands (El Cajon, CA)

Job Summary

As a House Manager (HM), you will step into a meaningful leadership role where every day offers the chance to make a real difference. You’ll guide and support a dedicated team of Direct Support Professionals (DSPs) / Residential Facilitators (RFs) while ensuring a safe, enriching, and person‑centered home environment for up to six adults with intellectual and developmental disabilities. Working closely with the Case Manager (CM) and the Qualified Intellectual Disability Professional (QIDP), you’ll be the on‑site leader who keeps the home running smoothly—coordinating care, empowering staff, fostering consistency, and ensuring clients receive the highest quality of support. When the CM is unavailable, you step in with confidence to maintain operations and uphold our mission. If you’re someone who thrives in a role with purpose, values teamwork, and wants to help others live fulfilling lives, becoming a House Manager is a rewarding opportunity to lead with compassion and make an impact every single day.

What You’ll Be Doing: Tasks, Duties, and Responsibilities

Leadership & Staff Oversight

• Supervises client/staff daily routines and ensures staff follow agency policies and procedures.
• Provides coverage for open shifts and assists with staff scheduling in the CM’s absence.
• Assists the CM in providing ongoing training to facility staff to ensure compliance.
• Provides recommendations for staff evaluations and Disciplinary Action Reports (DAR).

Client Care & Support

• Regularly provides individualized care to clients, including bathing, dressing, grooming, oral hygiene, incontinence care, toileting, transferring, medication administration, and other support not performed by DSPs/RFs.
• Ensures clients’ personal items are clean, organized, rotated, inventoried, and in working order (e.g., grooming items, clothing, adaptive equipment).
• Ensures client health care plans are followed daily.
• Coordinates, schedules, and attends medical appointments with clients and relays follow‑up information to the facility nurse.
• Ensures client participation in community activities per required guidelines.

Facility Operations & Safety

• Ensures daily cleanliness of all facility areas.
• Ensures required shift responsibilities are completed, including medication administration/storage, adhering to client diets, proper food storage/labeling, monitoring water temperatures, and tracking client weights.
• Maintains inventory of house supplies, medications, food for weekly menus, disaster supplies, and orders/purchases needed items.
• Monitors the facility, vehicle, and IT equipment for functionality and safety.

Documentation, Reporting & Compliance

• Completes daily documentation—including health tracking, data collection, shift notes, and client injury reports—using the agency’s web‑based systems.
• Reports client or staff injuries to the CM and QIDP immediately.
• Ensures transportation and census logs are completed accurately and submitted on time.
• Reconciles monthly credit card and house bank paperwork, including turning in receipts and recording transactions.
• Completes required monthly training and participates in assigned agency meetings.

Additional Responsibilities

• Performs other duties as assigned to support facility operations and client wellbeing.

Qualifications

Education

• High School Diploma or GED preferred.

Experience

• Minimum of 12 months of experience supporting individuals with intellectual and/or developmental disabilities preferred.
• Prior supervisory experience preferred.

Knowledge & Skills

• Ability to read, write, and understand the English language.
• Familiarity with using computers, tablets, and smartphones.
• Knowledge of applicable State and Federal regulations preferred.
• Ability to safely operate an agency vehicle to transport clients.

Licensure & Certifications

• Must be at least 18 years of age.
• Must maintain a valid California driver’s license, a safe driving record, and have a minimum of 2 years of licensed driving experience.
• Ability to obtain and maintain CPR/First Aid and Pro-Act certifications.

Health & Safety Requirements

• Must complete a pre‑employment physical and provide a negative Tuberculosis (TB) screen, with annual updates thereafter.

Physical Requirements / Work Environment

This job operates in a residential home environment. While performing the duties of the job, the employee is regularly required to transfer clients. The employee is frequently required to stand, walk, and sit. The employee may frequently move to interact with fellow employees and/or clients. Additionally, the individual may be required to lift objects weighing up to 50 pounds. Specific abilities required by this job include utilizing wheelchairs, gait belts, Hoyer lifts, and buddy system lifting over 50 pounds.

Equal Opportunity Employer Statement

Home of Guiding Hands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.