House Manager

The Salvation Army

Pittsburgh (Allegheny County)

On-site

USD 35,000 - 50,000

Full time

14 days+

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Job summary

The Salvation Army is seeking a House Manager to oversee the Family Caring Center in Pittsburgh. The role involves coordinating care, managing intake processes, handling emergencies, and documenting resident activities. Candidates should possess a high school diploma and experience in human services, with a focus on serving homeless individuals and families.

Qualifications

  • Must possess PA Clearances upon employment.
  • Experience in Human Services delivery system.

Responsibilities

  • Oversight and coordination of care for residents.
  • Document resident money, medications, and activities.
  • Respond to emergencies and assist residents' program activities.

Skills

Ability to work with homeless individuals
Familiarity with alcohol and drug issues
Mental health issue awareness
Bending and lifting ability (50 lbs)

Education

High School Diploma or GED

Job description

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Shift Monday - Thursday 1100 pm - 700 am

Job Summary

The House Manager is responsible for oversight, coordination, care and safety for residents throughout their stay in the Family Caring Center.

Essential Duties and Responsibilities

  • Answer, screen and respond to incoming calls for the Family Caring Center in a courteous manner.
  • Complete intake screening and assessment of potential residents in the absence of the Social Worker. Admit new residents, review program rules, completion and documentation of program intake and admission forms.
  • Document and secure all Family Caring Center resident money for savings, Bridge Housing and medications. Document when the resident was given self-administer medication.


Alert overnight security of any overnight emergencies and document same. Participate in any needed assistance in handling emergencies ie calling 911 and or evacuate residents if needed.

  • Assist in the coordination of residents’ daily program activities, monitor resident behavior. Work with the Social Workers to insure resident involvement in, and adherence to, and progression towards resident self-sufficiency. Document resident and program activities throughout shift.
  • Complete case documentation, statistical information, and daily program forms as required for reporting.
  • Log all activities on computer and log book as required.


Additional responsibilities

  • Familiarity with and adherence to the Family Caring Center policy and procedure manual.
  • Set breakfast daily for residents and children leaving the shelter early.
  • Prepare school closing notices or late openings and post for parents.
  • The above duties and responsibilities are not all inclusive and may be modified to include other job-related duties at the discretion of the supervisor.


Knowledge, Skills and Abilities

  • Ability to work with the homeless individuals and families, familiarity with alcohol and other drug and mental health issues, and Act 33 &34 clearance.
  • Must be able to bend, sit, stand, squat and lift a minimum of 50 lbs.


Requirement

  • All three PA Clearances required upon employment and thereafter upon renewal date PA Child Abuse History Clearance, Request for Criminal Record, and Fingerprint based federal criminal history.
  • PA Mandated and Permissive Reporting and The Salvation Army’s KeepSAfe training required.


Education and Experience

  • High School Diploma or GED.
  • Experience in Human Services delivery system.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Non-profit Organizations

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