House Manager

Confidential; Los Angeles (CA); On-site; USD 120,000 - 200,000; Full time

Job summary

Confidential in West Los Angeles seeks a House Manager to support UHNW clients across estates and properties, overseeing operations, security, maintenance, and vendor management. This hands-on leader ensures guest-ready properties, manages budgets, and coordinates multi-location logistics with discretion.

The role requires 5+ years in estate management, strong communication, and the ability to handle urgent, time-sensitive tasks while maintaining confidentiality and professionalism.

Qualifications

• Minimum of 5 years of progressive experience as a House/Estate/Property Manager for multimillion dollar estates.
• Hands-on home maintenance oversight and construction project supervision.
• Excellent written and verbal communication; highly organized with attention to detail.
• Strong problem-solving, calm under pressure, and ability to maintain discretion.
• Flexible availability including evenings, weekends, and across time zones.

Responsibilities

• Oversee property inspections, preventive maintenance, and capital projects to punch list.
• Manage security protocols, access controls, and vendor/staff credentialing.
• Represent properties in HOA/municipal matters and ensure compliance with ordinances.
• Maintain property inventories, coordinate high-value deliveries, and guest readiness.
• Coordinate tenant communications and maintenance responses where applicable.
• Oversee accounts payable, review invoices, and coordinate funding with accounting.
• Maintain documentation for taxes, insurance, expenses, and reimbursements.
• Keep audit-ready digital records, renewals, and service agreements.
• Sourcing, vetting, onboarding, supervising vendors and staff; negotiate contracts.
• Establish performance standards and hiring/termination recommendations.
• Maintain Master Vendor Lists and confidentiality across properties.
• Serve as primary contact for property matters; provide structured reporting to management.

Skills

Vendor management

Property inspections

Budget management

Discretion & professionalism

Communication skills

Tools

MS Office

Job description

The House Manager provides comprehensive support to the Company's UHNW clients. This role spans estate and property management, hands-on property and household operations, construction monitoring components, administrative coordination, and complex logistics across multiple locations in West Los Angeles. The ideal candidate is operations-oriented, proactive, highly organized, and resourceful, with the ability to manage competing priorities with exceptional judgment, discretion, professionalism, and composure. They have a hands-on approach and in-depth knowledge of household services, vendor management, and construction/renovations.

Essential Functions

• Oversee and conduct routine property inspections; develop and maintain preventive maintenance schedules; coordinate routine, corrective, and capital improvement projects through to punch list completion.
• Oversee alarm systems, access controls, and emergency response protocols; manage vendor and staff access credentialing. Design and enforce comprehensive security protocols, emergency disaster plans, and privacy policies for the property and clients.
• Represent properties in HOA and municipal matters; ensure ongoing compliance with local ordinances.
• Manage and maintain property inventory systems, manage high-value deliveries, and ensure all properties remain guest-ready at all times.
• Coordinate tenant communications and maintenance response where applicable.
• Oversee property-level accounts payable; analyze monthly statements, review invoices for accuracy and budget compliance; coordinate funding requests with accounting teams.
• Maintain documentation for property taxes, insurance renewals, expense tracking, and supplemental policies; assist with reimbursements for finance team.
• Maintain organized, audit-ready digital records, track renewals, memberships, subscriptions, and service agreements.
• Oversee the sourcing, vetting, onboarding, retaining, and supervising of vendors, service providers, and property staff.
• Negotiate and finalize vendor contracts and pricing.
• Establish formal performance standards, execute disciplinary measures, and make recommendations regarding hiring and termination of vendors and property staff.
• Maintain and audit Master Vendor Lists; enforce confidentiality agreements and access control protocols across all properties.
• Serve as the primary point of contact for all property related matters; provide structured reporting to management and escalate material concerns in a timely manner.
• Always maintain strict confidentiality and professional boundaries.

Qualifications and Experience

• Minimum of 5 years of progressive experience as an House/Estate/Property Manager serving high-net-worth principals in multimillion dollar estates.
• Experience with hands-on home maintenance and oversight of construction projects.
• Exceptional written and verbal communication skills; highly organized with acute attention to detail.
• Strong critical thinking and problem-solving skills; resourceful under pressure and in time-sensitive situations.
• Service-focused, emotionally intelligent, and genuinely committed to client satisfaction and discretion.
• Professional presence and ability to remain calm under pressure.
• Flexible availability including evenings, weekends, and responsiveness across time zones relating to time sensitive or urgent matters.
• Proficient in Microsoft Office Suite; comfortable adopting property management platforms and digital tools.

We are offering a competitive total rewards package, including an annual base salary, discretionary bonus, medical, dental, vision, and a 401K plus match. We are an Equal Opportunity employer. We celebrate diversity and do not discriminate based on protected characteristics.