House Manager

University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 28,000 - 30,000; Part time

Job summary

University of North Carolina at Chapel Hill is seeking a part-time House Manager for PlayMakers Repertory. The role supports box office and front-of-house operations for a six-show season, with evening and weekend performances and some Sunday matinees.

Responsibilities include facility prep, customer service, and ticketing support. The position requires a high school diploma and relevant office experience, with supervision of student workers and volunteers as needed.

Qualifications

• High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Responsibilities

• Prepare and maintain facilities inside and outside the theater before, during, and after each performance.
• Manage and supervise work-study students and volunteers.
• Provide customer service to audience members during performances.
• Sell single tickets and subscriptions using Tessitura ticketing software.
• Reconcile daily cash receipts and perform daily deposits with the University Cashier.

Education

High school diploma

Job description

Department:

PlayMakers Repertory - 310201

Career Area :

Other

Posting Open Date:

10/22/2026

Application Deadline:

10/29/2026

Position Type:

Temporary Staff (SHRA)

Position Title :

House Manager

Position Number:

20079195

Vacancy ID:

S028183

Full-time/Part-time:

Part-Time Temporary

Hours per week:

20

Work Schedule:

Wednesday – Saturday evenings, Sunday afternoons

Position Location:

North Carolina, US

Hiring Range:

$20.00 - $22.00 per hour

Proposed Start Date:

11/02/2026

Estimated Duration of Appointment:

6 months or longer

Be a Tar Heel!:

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose of Organizational Unit:

PRC manages the planning and oversight of a 3.1 million dollar professional and educational theater operation. This unit has a staff of about 175 which includes approximately 47 employees, 20 independent contractors, 30 work-study students and up to 100 volunteers. Approximately 37 of these employees are seasonal employees, requiring new contracts and university personnel paperwork for each season. This unit is responsible for creating significant professional artistic programming, student and community engagement activities and attendant fundraising endeavors. The unit functions as a program of the Department of Dramatic Art. Employees of the unit are essentially employees of the department.

Position Summary:

This position serves as one of four Audience Services Associate or House Manager for PlayMakers six show main stage season, as well as some other second stage or workshop productions. Performances run Wednesday-Saturday nights, and Sunday matinees, but this schedule may vary. Position also works in the box office as needed. This position will prepare and maintain facilities inside and outside the theater before, during, and after each performance; manage and supervise work-study students and volunteers; provides customer service to audience members during performances; assists other departments of PlayMakers as necessary for Opening Nights and other special events; identify and respond to emergencies according to emergency protocols; report all incidents to the Director of Operations; sell single tickets and subscriptions using Tessitura ticketing software; provide information to patrons regarding performance time schedules, location of events, and various pricing and seating arrangements; explain box office policies and respond to routine problems regarding ticket sales; reconcile daily cash receipts and perform daily deposits with the University Cashier; prepare box office and front of house reports as needed; provide any additional administrative tasks and artist support as needed.

Minimum Education and Experience Requirements:

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Management Preferences:

Experience working as a house manager for theatrical performances. Experience working in professional theater. Demonstrated ability to provide excellent customer service.

Campus Security Authority Responsibilities:

Not Applicable.