House Attendant - Public Areas & Rooms

benchmark; Cleveland (OH); On-site; USD 18,000 - 26,000; Full time

Job summary

Pyramid Global Hospitality is hiring for a House Attendant at the Hotel Indigo Cleveland Gateway. You will help maintain public spaces, support room attendants, and ensure guest rooms meet our high standards of cleanliness and comfort.

The role emphasizes attention to detail, teamwork, and a friendly, helpful approach to guests. This position operates on-site and pays hourly with equal opportunity employment.

Qualifications

• Housekeeping experience desirable
• Neat, pleasant personality
• Time management skills
• Ability to work on feet for an extended period
• Ability to communicate effectively
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Lift, carry and position loads of at least 25lbs.

Responsibilities

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
• Pickup clean linen and refill the par stock of linen on each floor pantry.
• Deliver towels, cribs, cots and other items to the guest rooms on requests.
• Perform duties of room attendant when necessary.
• Refill the par stock of guest amenities and supplies on each floor pantry.
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

Skills

Housekeeping experience

Neat, pleasant personality

Time management

Stamina/standing for long periods

Effective communication

Mobility/physical fitness

Lifting 25 lbs

Tools

Vacuums

Mops

Spray bottles

Dusters

Job description

Pyramid Global Hospitality is hiring for a House Attendant at the Hotel Indigo Cleveland Gateway. You will help maintain public spaces, support room attendants, and ensure guest rooms meet our high standards of cleanliness and comfort.

The role emphasizes attention to detail, teamwork, and a friendly, helpful approach to guests. This position operates on-site and pays hourly with equal opportunity employment.