House Attendant I (On-Call)

Highgate Hotels, LP; Honolulu (HI); On-site; USD 33,000 - 41,000; Part time

Job summary

Highgate Hotels is seeking a House Attendant I (On-Call) in Honolulu. The role focuses on maintaining cleanliness of assigned areas and delivering items to guestrooms.

On-call, hourly compensation applies, with duties spanning public area upkeep and guest-request handling. Responsibilities include floor care, carpet and furniture shampooing, luggage assistance, guest service, and participation in emergency procedures.

Qualifications

• High School diploma or equivalent required or preferred.
• Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects.
• Ability to stand during entire shift and communicate effectively with guests and team members.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle luggage requests in a friendly, efficient manner.
• Handle items for Lost and Found as per hotel standards.
• Clean guestrooms as needed.
• Know and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Complete special projects as assigned by Housekeeping Manager.
• Ensure overall guest satisfaction.

Skills

Stamina

Communication

Stand for long shifts

Education

High School diploma or equivalent

Job description

House Attendant I (On-Call)

Compensation Type

Hourly

USD $23.99/Hr.

USD $29.99/Hr.

On Call

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Located just two blocks from Waikiki Beach with many of the guest rooms featuring walk-out patios overlooking the ocean or city. The hotel is also located next to the International Market Place-- a dining and shopping destination in the heart of Honolulu featuring 75 retail shops and outdoor seating at seven signature restaurants. And for the guest who'd rather stay in, the Hilton Garden Inn Waikiki Beach is home to two restaurants, a marketplace, and a stunning outdoor pool.

Hilton Garden Inn Waikiki Beach

2330 Kuhio Ave.

Honolulu HI 96815

Overview

The House Attendant I is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.).

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.