House Attendant

Highgate; Hawaii; On-site; USD 20,664 - 27,552; Part time

Job summary

Highgate is looking for a House Attendant to ensure cleanliness and maintenance of assigned areas at Best Western Honolulu, HI. Responsibilities include buffing floors, shampooing carpets, assisting guests with luggage, and ensuring overall guest satisfaction.

Preferred candidates should have a high school diploma and experience in hospitality field. The job requires physical stamina to lift and carry items as needed.

Qualifications

• Ability to lift, carry, push, pull up to 100 pounds occasionally.
• Ability to stand during entire shift.
• Experience in hotel or related field preferred.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in public areas.
• Handle luggage assistance requests courteously.
• Maintain hotel equipment in proper working order.

Skills

Ability to exert physical force

Effective communication skills

Attention to detail

Education

High School diploma or equivalent

Job description

Compensation Type

Hourly

Employer

Highgate Hotels

Location

Best Western Honolulu, HI

Overview

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.