House Attendant $1500 Sign-On Bonus*

Highgate Hotels, LP; Lahaina (HI); On-site; USD 27,799 - 32,704; Full time

Benefits offered by this job

Sign-on bonus of $1500

Job summary

Highgate Hotels, LP is seeking a House Attendant for the Royal Lahaina Resort, responsible for maintaining cleanliness and delivering items to guests. This role offers competitive hourly wages between $20.18 and $23.74, and a sign-on bonus of $1500 for eligible candidates.

The ideal candidate will have a high school diploma and effective communication skills. Join a supportive team committed to exceptional service in a stunning beachfront location.

Qualifications

• Experience in a hotel or related field preferred.
• Ability to stand during entire shift.
• Must exert physical force as needed.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas as needed.
• Handle all requests for luggage assistance courteously.
• Clean guestrooms as required.

Skills

Effective communication skills

Ability to lift 100 pounds

Attention to detail

Education

High School diploma or equivalent

Job description

Compensation

Hourly: USD $20.18 minimum per hour, USD $23.74 maximum per hour. Sign-on Bonus: $1500 (bonus eligibility requires 3-5 years of housekeeping experience; bonus paid in $500 increments at 60, 90, and 120 days).

Company

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

Overview

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.).

Location: Royal Lahaina Resort & Bungalows, 2780 Kekaa Dr, Lahaina, HI 96761.

Royal Lahaina Resort is a beachfront resort located on the world-famous Kaanapali Beach, offering guests an authentic Hawaiian experience with stunning ocean views, lush tropical grounds, and a welcoming island atmosphere. The team takes pride in providing exceptional service while honoring the culture, history, and natural beauty of Maui. A supportive work environment where associates are valued, respected, and encouraged to grow.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for Lost and Found according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in a proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.