Room Attendant (On-Call)

Highgate Hotels, LP; Honolulu (HI); On-site; USD 33,048 - 41,314; Part time

Job summary

Hilton Garden Inn Waikiki Beach is seeking a Room Attendant (On-Call) to maintain clean and attractive guestrooms and provide courteous service to guests. The role involves thorough cleaning, restocking supplies, and reporting maintenance issues.

This on-call position requires ability to lift up to 50 pounds, stand for long periods, and communicate effectively with staff and guests. Location is in Honolulu, HI.

Qualifications

• High School diploma or equivalent preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently.
• Ability to stand during entire shift.
• Effective verbal and written communication with guests and colleagues.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat, and vacuumed.
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report missing items from room to Housekeeping Supervisor/Manager.
• Report maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle Lost and Found items according to standards.
• Ensure overall guest satisfaction.

Skills

Communication skills

Stamina

Teamwork

Education

High School diploma or equivalent

Job description

Room Attendant (On-Call)

Position: Room Attendant (On-Call) at Hilton Garden Inn Waikiki Beach.

Location

2330 Kuhio Ave., Honolulu, HI 96815

Compensation

USD $23.99 to $29.99 per hour.

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat, and vacuumed.
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (e.g., irons/boards, hair dryers) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for Lost and Found according to the standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.