House Attendant Full Time

Bally's; Biloxi (MS); On-site; USD 26,000 - 32,000; Full time

Job summary

Bally's in Biloxi is seeking a Housekeeping/Room Attendant to maintain clean guest rooms and public areas, including floors, walls, and linen handling. You will deliver guest items, sanitize glassware, and assist with storm prep and inventory. This role requires high energy, reliability, and the ability to work a flexible schedule.

Responsibilities include stocking items, securing keys, and communicating maintenance needs to supervision, while upholding hospitality standards and safety protocols.

Qualifications

• Must be able to lift 50 pounds.
• Requires high energy and flexible schedule.
• Ability to communicate basic information to others.
• Adheres to safety protocols and uses equipment as trained.

Responsibilities

• Sweep, mop, and remove trash from guest areas and landings.
• Clean walls and vending areas; sanitize glassware.
• Deliver guest request items and handle housekeeping supplies.
• Pre-strip rooms of dirty linen and trash; manage storage/linen rooms.
• Train new employees and assist with hurricane/storm preparation.

Skills

Guest service

Cleaning

Safety compliance

Communication

Time management

Teamwork

Flexibility

Multitasking

Tools

Cleaning equipment

Job description

• Enhances the guest experience by providing exceptional service and beautifully maintained floors.
• Sweeps, Mops, and removes trash from guest landings.
• Cleans walls as needed.
• Cleans vending areas.
• Removes linens and trash from Room Attendant carts.
• Delivers guest request items.
• Pre-strip rooms of dirty linen and trash needed.
• Keeps all storage areas and linen rooms in a clean and satisfactory condition, as well as stocked with needed items. (amenities, linen, terry, glassware, etc.).
• Sanitizes glassware.
• Greets guests passing in public areas, establishes eye contact.
• Uses cleaning chemicals as instructed.
• Uses safety equipment as required.
• Follows safety protocols as required.
• Uses & maintains equipment as trained.
• Communicates all maintenance issues to supervisor.
• Executes assignments within acceptable time ranges.
• Secures master keys while working.
• Collects/secures lost-and-found articles and turns in to Housekeeping Dispatch.
• Trains new employees as needed.
• Controls inventory of supplies in assigned storage lockers.
• Assists with floor attendant duties as needed. (Shampoo carpets, Scrub floors, etc.)
• Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs.
• Establishes and maintains close working relationships with all Hard Rockers to ensure maximum cooperation, productivity, morale and guest service.
• Resolves guest issues.
• Apply and remove mattress and box spring cover.
• Responsible for Biohazard cleanup in assigned areas.
• Deliver, remove and discard mattresses, box springs, and other furniture as needed.
• Adheres to department and property policies and procedures.
• Upholds the Mission Statement – We create authentic experiences that rock.
• Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.
• Lives by the Hard Rock Values!
• Maintains knowledge of the property, including memorabilia.
• Unloads shipping and receiving items into designated storage areas
• Assists with hurricane/storm preparation: moving pallets, boxes, equipment etc. into designated safe areas
• Assist with hurricane/storm clean up: hotel/public areas
• High energy level.
• Good judgment and common sense.
• Ability to work a flexible schedule.
• Ability to communicate basic information to others.
• Ability to understand and promulgate written memos, instructions, regulations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Preferred

Must be able to lift 50 pounds

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.