Hotel Houseperson FT

Cherokee Nation Businesses; Northern (KY); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Cherokee Nation Businesses is seeking a Houseperson to support Guestroom Attendants at Gold Strike Casino. You will keep assigned areas clean, assist with delivering items, and follow safety and cleaning procedures to ensure guest rooms meet standards.

The role requires a high school diploma and at least one year of related experience; strong English communication, organization, and customer service skills are essential; willingness to work weekends and holidays may be required.

Qualifications

• High school diploma or equivalent.
• One year experience in related field.
• Knowledgeable of cleaning procedures, equipment, and supplies.
• Able to communicate in English (written and verbal).
• Excellent organizational and customer service skills.

Responsibilities

• Ensure assigned areas are kept clean and neat.
• Clean ash urns, lamps, mirrors, and floors; mop marble/tile floors.
• Deliver requested items to guest rooms.
• Empty trash and linen from carts as needed.
• Maintain inventory levels and stock lockers with supplies.
• Follow safety, cleaning, and mattress-flipping procedures.
• Clean restrooms and vacuum halls, lobbies, edges, and rails.
• Perform other job-related duties as requested.

Skills

Cleaning procedures

English communication

Organizational skills

Active listening

Customer service

Professional appearance

Education

High school diploma or equivalent

Job description

It is the primary responsibility of the Houseperson to assist the Guestroom Attendants.

Position Status: Full-Time
Location: Gold Strike Casino

Responsibilities

PRIMARY DUTIES AND RESPONSIBILITIES:

• Ensure that assigned areas are kept clean and neat.
• Clean ash urns constantly, clean and dust lamps, mirrors, pictures, etc; mop and clean all marble or tile floors in assigned areas.
• Deliver requested items, such as refrigerators, pillows, rollaway, cribs, etc., to guest rooms.
• Empty all trash and linen from the Guest Room Attendants’ carts as needed.
• Maintain inventory levels, deliver supplies to assigned lockers, and stock them.
• Follow Quick Flood Response procedures, safety procedures, general clean/pull room procedures, and quarterly mattress-flipping procedures.
• Clean restrooms in assigned areas, vacuum all halls, lobbies, and edges; clean all hall railings, and marks on the wallpaper, stairwells, and lockers.
• Perform all other job-related duties as requested.

Qualifications

MINIMUM REQUIREMENTS:

• High school diploma or equivalent
• One (1) year experience in related field.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledgeable of all cleaning procedures, equipment, and supplies, and able to follow directions effectively.
• Able to effectively communicate in English, in both written and verbal forms.
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.
• Effective listening abilities with strong judgment skills.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
• Maintain a professional, neat, and well-groomed appearance adhering to company standards.

WORKINGCONDITIONS:

• Abilitytowithstand prolongedwalking,standing,bendingandkneeling,andliftitems.
• Abilitytoworkindoorsandbeexposed tovariousenvironmentalfactorssuchas,butnotlimitedtonoise,dust,and cigarette smoke.

*Thisisnotintended toincludeevery dutyorresponsibilityofthejobnorisitintended tobeanall-inclusivelistoftheskillsand abilities required to do this job.

Thisposition mayrequirestrenuousphysicalactivitiesandexposuretopipe,cigar, and/orcigarettesmoking. Anability toworka flexible schedule, including extended hours, weekends, and holidays may also be required.

Job Info

• Job Identification 31769
• Job Category Hospitality
• Posting Date 08/10/2026, 08:13 PM
• Job Schedule Full time
• Locations Gold Strike Casino (MS) (On-site)