House Attendant $1500 Sign-On Bonus*

Highgate; Lahaina (HI); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Bonus eligibility after 60 days

Job summary

Highgate is seeking a House Attendant in Lahaina, Hawaii, to ensure the maintenance and cleanliness of assigned areas. Responsibilities include delivering items to guest rooms, buffing floors, cleaning carpets, and assisting with lost and found items. The ideal candidate should possess a high school diploma and 3-5 years of housekeeping experience. Strong physical stamina and communication skills are essential. Highgate offers bonus eligibility based on tenure, enhancing employee satisfaction and retention.

Qualifications

• Must exert up to 100 pounds of force occasionally.
• Effective communication with guests and employees.
• Ability to stand during entire shift.

Responsibilities

• Maintain and clean all assigned areas and equipment.
• Deliver items to guestrooms efficiently.
• Ensure overall guest satisfaction.

Skills

Housekeeping experience

Communication skills

Physical stamina

Education

High School diploma or equivalent

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30‑year track record as an innovator in the hospitality industry, this forward‑thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry‑leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Overview

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

*Bonus Eligibility: MUST HAVE 3-5 years of housekeeping experience. Bonus will be paid out in $500 increments at 60 days, 90 days, and 120 days.