House Attendant

Harri.com; Washington (Washington County); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health, vision & dental insurance

Paid time off

401(k) with match

On‑the‑job training

Education allowance

Employee appreciation events

Uniforms

Daily family meals

Competitive pay

Job summary

The Inn at Little Washington is seeking a Housekeeping Associate to maintain guest rooms, public areas, shops and common spaces at a Five-star, Five-diamond level. This role supports the Housekeeping team and contributes to an exceptional guest experience.

You will assist in daily operations, uphold Forbes standards, and work with a friendly, professional team in a luxury setting with on‑the‑job training and advancement opportunities. Competitive pay and benefits are offered.

Qualifications

• 6 months to 1 year of Housekeeping experience.
• Must be able to work weekends and have a flexible schedule.
• Must be at least 16 years of age.
• Must be well-groomed and well-presented with no visible tattoos.
• Familiarity with Forbes Standards.
• Ability to communicate with a language other than English, preferably Spanish or French.
• Prior experience in a 4- or 5-star luxury property.

Responsibilities

• Perform housekeeping tasks including sweeping, mopping, dusting, polishing, vacuuming, trash disposal, and bed making.
• Maintain professional etiquette with guests and employees.
• Be knowledgeable about hotel services, features, local attractions, and history.
• Greet guests warmly as if welcoming them to your home.
• Ensure cleanliness and organization of assigned areas and public restrooms.
• Oversee and maintain cleanliness of all public areas and guestroom buildings.
• Complete daily housekeeping tasks and assist as needed to meet Forbes standards.

Skills

Follow instructions

Independent & team

Housekeeping equipment

Self-motivation

Communication skills

Professional communication

Multitasking

Cross-training

QA standards

Timeliness

Job description

Since 1978 The Inn at Little Washington, located at the foothills of the Blue Ridge mountains, has been one of the most decorated restaurants and hotels in the world. There is no better time to join in out growing team of exceptional people. On‑job training, advancement potential, flexible schedules, amazing benefits, and competitive pay. Your next career awaits.

Some of our awards include Michelin 3 Stars, Forbes 5 Stars, AAA 5 Diamonds, and Wine Spectator Grand Award. Member of Relais & Chateaux.

Why join our team:

We offer:

• Health, vision and dental insurance (full time employees)
• Paid time off (Full time employees)
• 401(k) retirement plan with match
• On‑job training
• Employee education allowance
• Employee appreciation events
• Complimentary uniforms
• Delicious “family” meals daily prepared by the chefs
• Competitive pay

www.theinnatlittlewashington.com

SUMMARY

Assist in daily Housekeeping operationsand deliver a Five-star, Five-diamond experience to all guests. Maintain allaspects of the guestroom, public areas, shops and common areas to ensure aluxury experience. Serve as a support to the Housekeeping management team toenhance the guest experience.

ESSENTIALFUNCTIONS

1. 1. Perform a varietyof cleaning activities which include, but not limited to, sweeping, mopping,dusting, polishing, vacuuming, disposing trash and making beds
2. 2. Maintainprofessional etiquette with all guests and employees
3. 3. Be knowledgeableof all hotel services, hotel features, local attractions and history of the Inn
4. 4. Must greet allguests as though you are welcoming them to your own home
5. 5. Monitor andmaintain cleanliness, sanitation and organization of assigned work areas
6. 6. Clean and replenishpublic area restrooms and administrative office restrooms
7. 7. Responsible foroverseeing and maintaining the cleanliness of all public areas
8. 8. Perform alllaundry duties, such as washing, drying, folding and steaming of terry androbes
9. 9. Ensure all linenclosets are stocked and consistently replenished as needed
10. 10. Sweep, wipe downand mop all guestroom building porches
11. 11. Remove trash frompublic areas and administrative offices
12. 12. Sweep, mop, dustand vacuum the main dining room after breakfast service
13. 13. Clean all commonareas of assigned guestroom buildings
14. 14. Maintaincleanliness and replenish items as needed in all guestroom buildings
15. 15. Completeinventory of Housekeeping items
16. 16. Communicate anyitems that fall below designated PAR levels
17. 17. AssistHousekeepers with cleaning rooms as needed
18. 18. Complete allitems on the daily checklist and submit to Housekeeping Supervisor
19. 19. Complete allassigned projects by the Housekeeping Supervisor
20. 20. Be anticipatoryof guest needs and respond to guest inquiries in timely and professional manner
21. 21. Communicatemaintenance issues or repair of items related to guestrooms and public areas tothe Housekeeping supervisor
22. 22. Ability to takeconstructive criticism to help improve faults
23. 23. Attend departmentmeetings as required
24. 24. Must meet ForbesStandards in all daily operations and guest interactions
25. 25. Must follow all disinfecting andsanitization policies

QUALIFICATIONS

Required

1. 1. 6 months to 1 year of Housekeeping experience
2. 2. Must be able to work weekends and have a flexible work schedule
3. 4. Must be at least 16 years of age
4. 5. Must be well-groomed and well-presented with no visible tattoos
5. 1. Familiarity with Forbes Standards
6. 2. Ability to communicate with a language other than English,preferably Spanish or French
7. 3. Prior experienced working in a 4 or 5 star luxury property

SKILLS

1. 1. Ability to follow detailed instructions and complete tasks in a timelymanner
2. 2. Ability to work independently, as well as in a close team environment
3. 3. Ability to use standard housekeeping equipment, which include, but notlimited to, a linen cart, vacuum, mop, broom and various chemicals for cleaning
4. 4. Ability to work with little supervision and maintain a high level ofperformance
5. 5. Strong interpersonal communication skills both verbal and written
6. 6. Ability to speak using clear and professional language
7. 7. Ability to multi-task in a fast-paced environment
8. 8. Ability to cross-train across multiple departments and assist when needed
9. 9. Must always be compliant with quality assurance expectations andstandards
10. 10. Ability to complete assigned work in a timely manner

PHYSICALDEMANDS

1. 1. Must be able to lift 30+ lbs.
2. 2. Able to stand, bend and walk for long periods of time
3. 3. Frequent or occasional need to perform the following physical activities:reaching, bending, pushing, pulling, twisting, lifting and climbing

**The Inn at Little Washington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws**