House Attendant

HHM Hospitality; Sarasota (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking hospitality team as a House Person, where your role is vital in ensuring cleanliness and guest satisfaction. This position involves maintaining public areas of the hotel, providing excellent service, and contributing to sustainability practices. With opportunities for growth into supervisory roles, you will be part of a dynamic environment that values service excellence. If you take pride in your work and enjoy creating a welcoming atmosphere for guests, this role is perfect for you.

Qualifications

• Previous housekeeping experience required or equivalent training preferred.
• High School diploma preferred.

Responsibilities

• Clean and maintain public hotel areas to meet guest service standards.
• Inspect assigned areas and perform cleaning tasks as needed.
• Respond to guest inquiries and assist with their needs.

Skills

Housekeeping

Customer Service

Attention to Detail

Education

High School Diploma

Tools

Cleaning Chemicals

Job description

Overview

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of it in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant during staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends, and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending, and kneeling to reach all areas.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It