House Attendant

Choice Hotels; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel company is seeking a House Person to maintain cleanliness in public areas and ensure guest satisfaction. This role includes inspecting areas, responding to guest inquiries, and may require working on weekends and holidays as needed. Ideal candidates will have a high school diploma and some experience in housekeeping.

Qualifications

• High school diploma preferred.
• Previous housekeeping experience or equivalent training preferred.

Responsibilities

• Clean and maintain public areas of the hotel.
• Respond to guest inquiries and assist as needed.
• Inspect and perform cleaning tasks in assigned areas.

Skills

Cleaning

Guest interaction

Attention to detail

Education

High school diploma

Job description

Opportunity: House Person

Clean and maintain public hotel areas according to established brand, guest service, and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from service landings and dispose of it in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up linens from hotel floors and transport them to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and provide assistance.
• Work as a room attendant during staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work towards increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High school diploma preferred.
• Previous housekeeping experience or equivalent training preferred.

Work Environment and Conditions

• Work schedule varies and may include holidays, weekends, and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending, and kneeling.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, age, religion, disability, veteran status, genetic information, citizenship status, or any other protected group.