House Attendant

Highgate Hotels, LP; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality firm as a House Attendant, where your role is vital in maintaining the cleanliness and comfort of our esteemed guests. This position involves a variety of responsibilities, from ensuring the pristine condition of public areas to assisting guests with their luggage needs. You'll be part of a vibrant team in a historic hotel that values service excellence and guest satisfaction. If you're passionate about hospitality and enjoy a dynamic work environment, this opportunity is perfect for you. Embrace the chance to contribute to a renowned establishment known for its rich history and modern amenities.

Qualifications

• Experience in housekeeping or a related field preferred.
• Ability to lift heavy objects and stand for long periods.

Responsibilities

• Maintain cleanliness of assigned areas and equipment.
• Handle luggage assistance requests efficiently and courteously.
• Ensure overall guest satisfaction through attentive service.

Skills

Customer Service

Attention to Detail

Physical Stamina

Education

High School Diploma

Job description

House Attendant

Requisition ID

2025-64815

Category

Housekeeping

Job Location

US-CA-Los Angeles

Property

Hotel Figueroa

Compensation Minimum

USD $30.00/Hr.

Compensation Maximum

USD $30.00/Hr.

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Location

One of the longest-standing hotels in Downtown L.A., Hotel Figueroa recently completed a stunning restoration by award-winning design agency Studio Collective. Hotel Figueroa's fierce spirit is now matched with modern touches, all while respecting the property's original footprint and Spanish Colonial design.

The hotel boasts 268 rooms and suites, five F&B outlets and a landscaped courtyard featuring its iconic coffin-shaped pool. Hotel Figueroa's vibrant arts program includes rotating art exhibits showcasing the works of L.A.'s most compelling female artists - an homage to its founding in 1926 as the largest project to have been financed, owned and operated by women.

Overview

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.).

Responsibilities

Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.