House Attendant

Plazahotelelpaso; Kokomo (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a forward-thinking hotel where your role as a House Person is vital to maintaining a welcoming environment. This position involves cleaning and organizing public areas, ensuring guest satisfaction, and adhering to sustainability practices. With opportunities for growth into supervisory roles, you will play a crucial part in delivering exceptional service and maintaining high standards of cleanliness. If you have a passion for hospitality and a keen eye for detail, this is the perfect opportunity to thrive in a supportive and engaging work environment.

Qualifications

• Previous housekeeping experience required or equivalent training preferred.
• High School diploma preferred.

Responsibilities

• Clean and maintain public hotel areas to established standards.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Respond to guest inquiries and ensure overall guest satisfaction.

Skills

Housekeeping Experience

Customer Service Skills

Attention to Detail

Time Management

Education

High School Diploma

Tools

Cleaning Chemicals

Job description

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It