House Attendant

Wyndham Hotels & Resorts; Deptford Township (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hospitality company is seeking a House Attendant to maintain cleanliness and ensure guest satisfaction at their Deptford location. The role involves various responsibilities, including cleaning guest rooms and assisting with luggage. Ideal candidates should possess strong communication skills and a high school diploma.

Qualifications

• Ability to exert up to 100 pounds of force occasionally.
• Ability to stand throughout the shift.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Assist with luggage in a friendly and efficient manner.
• Ensure guest satisfaction through quality service.

Skills

Communication

Customer Service

Education

High School diploma

Job description

Compensation

Type: Hourly

Company Overview

Highgate is a premier real estate investment and hospitality management company, recognized as an industry innovator. It is a dominant player in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, with an expanding presence in Europe, Latin America, and the Caribbean. The company's portfolio exceeds $20 billion in assets and generates over $5 billion in revenue. Highgate offers expert guidance throughout the hospitality property cycle and develops bespoke hotel brands, utilizing proprietary revenue management tools to maximize performance and asset value. The company has offices in London, New York, Dallas, and Seattle.

Location

Residence Inn Deptford, 1154 North Hurffville Road, Deptford, NJ 08096

Overview

The House Attendant is responsible for maintaining cleanliness of assigned areas and equipment, delivering items to guestrooms, and ensuring guest satisfaction.

Responsibilities

1. Buff marble floors daily according to hotel standards.
2. Shampoo carpets and furniture in public areas as needed.
3. Assist with luggage in a friendly and efficient manner.
4. Handle Lost and Found items according to standards.
5. Clean guestrooms as required.
6. Follow all emergency procedures and maintain safety standards.
7. Maintain hotel equipment in proper working order.
8. Store hotel equipment properly.
9. Complete special projects assigned by the Housekeeping Manager.
10. Ensure guest satisfaction through quality service.

Qualifications

• High School diploma or equivalent preferred; hotel or related experience is a plus.
• Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly.
• Ability to stand throughout the shift.
• Effective verbal and written communication skills in a friendly, courteous, and service-oriented manner.