Hourly Shift Manager -C

Papa John's International; Kearns (UT); On-site; USD 21,000 - 30,000; Full time

Job summary

Papa John's Pizza of Utah is seeking an experienced Shift Manager to oversee daily store operations with a clear focus on staff supervision, customer service, and financial performance. You will ensure a smooth operation, guide staff in delivering high-quality service, and drive sales while maintaining profitability.

The role requires strong leadership, organizational skills, and the ability to communicate effectively with staff and customers.

Qualifications

• Experience in supervising staff and daily store operations.
• Ability to manage budgets and financial records.
• Strong customer service focus and problem solving.

Responsibilities

• Recruiting and appraising staff.
• Training and supervising staff.
• Managing budgets and financial records.
• Dealing with customer complaints and queries.
• Overseeing stock and pricing control; maximizing profitability.
• Motivating staff to meet sales targets.
• Setting sales targets.
• Ensuring safety and health regulations compliance.
• Preparing promotional displays and materials.
• Liaising with management.
• Overseeing staff salaries and benefits.
• Providing opportunities for staff advancement.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

Main Responsibilities of a Shift Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Shift Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Shift Manager

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing controlMaximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Shift Manager Job Requirements:

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Company Introduction

Papa John's Pizza of Utah is a locally owned and operated company proudly serving the greater SLC region for 26 years! Proud partners with our military, schools, first responders, local institutions, friends and neighbors. Always looking for great people to join our winning team!

It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.